Solution Consultant - Automated Mobility Systems

Viavi Solutions UK Limited; Netherlands; Remote; EUR 70,000 - 110,000; Full time

Job summary

VIAVI Solutions UK Limited in the Netherlands is seeking a Solution Consultant to support sales on VIAVI AMS portfolio in the EMEA region, delivering technical demonstrations and writing project documentation.

The role requires close collaboration with PLM, SME, and Account Directors to define the sales strategy, drive bookings, and ensure successful project implementations across the EMEA region.

Qualifications

• Deliver high level pre-sales technical support to our customer in EMEA on VIAVI Solutions' AMS portfolio.
• Be the main technical point of contact for the DT and A1 groups for the good use and evolution of the currently deployed systems.
• Deliver product and technology presentations at targeted local roadshows/technical seminars and webinars.
• Self-motivated in penetrating opportunities and accounts for sales enablement.
• Provide feedback to Product/R&D to increase innovation.

Responsibilities

• Deliver product and technology presentations at targeted local roadshows and webinars.
• Be the main technical contact for deployment and evolution of current systems in EMEA.
• Drive sales growth in the AMS portfolio with pre-sales support and customer engagement.
• Coordinate with PLM, SME, R&D, Support and Engineering for successful resolutions.

Skills

Pre-sales support

Technical presentation

Customer liaison

SOP/Documentation

Cross-functional collaboration

Networking/OSS/AIOps

Travel readiness

Job description

Summary: VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets. We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities

The Solution Consultant is responsible for supporting and enabling sales on VIAVI AMS portfolio in Benelux and Southern Africa. The Solution Consultant will work closely with the PLM & SME teams to propose the best technical solution in response to VIAVI customer requirements, via direct or indirect sales model. The Solutions Consultant will take responsibility of the solutions presentation and demonstrations in front of customers, writing technical documentation for the projects and work closely with the Account Directors to define the sales strategy. In conjunction with Sales, this person will be accountable for the bookings number of the related product portfolio in the whole EMEA region. The Solution Consultant is responsible for the introduction, implementation, and follow-up of the AMS portfolio in all EMEA and is expected to be proactive in case of deviation. The Solution Consultant is expected to be the customer voice and drive customer issues to successful resolution with the help of PLM, R&D, Support and Engineering departments more globally in the organization.

Pre-Requisites / Skills / Experience Requirements

• Deliver high level pre-sales technical support to our customer in EMEA on VIAVI Solutions' AMS portfolio: Geolocation Intelligence, Core Network Monitoring, Service Assurance, OSS and AIOps.
• Be the main technical point of contact for the DT and A1 groups for the good use and evolution of the currently deployed systems.
• Deliver product and technology presentations at targeted local roadshows/technical seminars and webinars.
• Self-motivated in penetrating opportunities and accounts for sales enablement.
• Deliver awareness of Network Optimization methods and gains to our customer base.
• Follow-up customers projects implementation and products evolution to suit their strategy.
• Help discover ecosystem trends and activities as well as optimize product positioning to capture sales.
• Provide feedback to the Business Units (Product Line Managers/R&D) in order to increase innovation.
• Share experiences and best practices across the EMEA Solutions Engineer team members.
• Transfer basics of product and technologies knowledge to Sales/Channel Partners during specific and regular training sessions.
• Actively participate in the weekly EMEA Solutions Consultants virtual meetings: Feedback on deals, technical inputs, local market needs, challenges, successes, recovery plans, etc.
• Measurement of progress, gaps and recovery actions when needed.
• As part of the technical pre-sales team, the Solution Engineer is accountable for driving sales growth in the region for the AMS portfolio.

Travel Required: 40% of the time.

Ideal location: Belgium or the Netherlands.

#LI-remote

VIAVI empowers Service Providers and IT organizations to manage the network lifecycle for complex 5G and Fiber networks with intuitive instruments, systems and technologies; and our expertise in light management and optical coatings help protect the world's bank notes from counterfeiters, enhance the colors you see, and enable advanced technology such as 3D sensing. We are a team of thought leaders who have the freedom to support and innovate and look for new effective and efficient solutions for our customers.