Software Delivery OM Engineer(Contracted)

Huawei; Rijswijk; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Job summary

A leading global technology company is seeking a Software Delivery OM Engineer based in Rijswijk, Netherlands. The role involves resolving software issues, enhancing customer satisfaction, and participating in product maintenance activities. Ideal candidates should have a degree in computer science or a related field, along with experience in developing or maintaining software products. Competitive salary and professional development opportunities are offered.

Qualifications

• At least one year of experience in developing, testing, or maintaining software products is preferred.
• Preference for candidates with some maintenance experience and software capabilities.

Responsibilities

• Lead the resolution of software issues in the field for various products.
• Assist clients in resolving issues and enhance customer satisfaction.
• Participate in maintenance for products, ensuring smooth operation.
• Develop software maintenance platforms and enhance team skills.
• Extract optimization suggestions for products based on field issues.
• Participate in designing digital operation and maintenance solutions.

Skills

Foundational knowledge in new energy

Software engineering

Excellent learning and adaptability

Strong analytical skills

Education

University degree in computer science or related field

Job description

Software Delivery OM Engineer (Contracted)

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Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world. Huawei focuses on customer needs and invests in basic research to drive technological breakthroughs. We operate in more than 170 countries and regions with more than 207,000 employees.

Job Location

Rijswijk, Netherlands

Main Responsibilities

• Lead the resolution of software issues in the field for products such as photovoltaics, data centers, energy storage, and charging, quickly addressing problems and preventing their recurrence.
• Complete communication and interaction with clients, assist clients and the service team in resolving issues, and enhance customer satisfaction.
• Participate in maintenance activities for products like photovoltaics, data centers, energy storage, and charging, including preventive maintenance checks, to ensure smooth operation in the field.
• Develop software maintenance platforms and capabilities, continuously enhance the maintenance skills of team members, and foster a positive team atmosphere.
• Extract software optimization suggestions and maintainability requirements for products based on field issues.
• Participate in the design of digital operation and maintenance solutions for energy software (such as IT tools), continuously improving product maintainability.

Requirements

• Foundational knowledge in new energy and software-related fields: software engineering, communication engineering, mechanical engineering, photovoltaics, data centers, energy storage, and temperature control.
• Preference for candidates with some maintenance experience and software capabilities.
• University degree in computer science or a related field, or equivalent experience.
• At least one year of experience in developing, testing, or maintaining software products (including solutions) is preferred.
• Experience with energy-related products is preferred.
• Strong organizational, analytical, and communication skills.
• Excellent learning and adaptability abilities.

What We Offer

We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunications companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.

Important

To be considered for this role, applicants must be eligible to work and live in (country).

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