Showroom-account manager

Corston Architectural Detail; Amsterdam; On-site; EUR 38,000 - 45,000; Full time

Benefits offered by this job

Salary 38-45k EUR

Commission

International brand

Amsterdam showroom

Premium showroom environment

Collaborative culture

Cross-market collaboration

Job summary

Corston Architectural Detail is seeking a Showroom Account Manager for our Amsterdam showroom to lead day-to-day operations, drive sales growth and deliver exceptional customer experiences.

You'll build strong relationships with architects, interior designers, contractors and homeowners, host events, manage trade customers, and work with internal teams to achieve sales targets in a fast-paced, design-led environment.

Qualifications

• Minimum 2 years' experience in Account Management, Sales or a similar role.
• Fluent in Dutch and English.
• Strong customer service and relationship-building skills.
• Experience within interiors, design, architecture, luxury retail or home improvement sectors is highly desirable.
• Commercially driven with a proactive approach to business development.
• Confident networking and engaging with customers both in person and remotely.
• Excellent communication and presentation skills.
• Highly organised with strong attention to detail.
• Comfortable working towards KPIs, sales targets and performance objectives.

Responsibilities

• Lead, drive and build a high performing team within the showroom team.
• Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times.
• Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom.
• Host client meetings, lunch and learns, and networking events within the showroom.
• Liaise with local relevant industry and media professionals to build the Corston network when required.
• Ensure all customer details are collected within the showroom and followed up by the showroom team.
• Lead by example, ensuring the Corston customer experience is always met to the highest standard.
• Build strategies to increase business within the city.
• Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales.
• Build long term relationships with retail and trade customers.

Skills

2 years experience

Dutch & English

Customer service

Interiors/Luxury retail

KPIs & targets

Networking

Communication & presentation

Detail orientation

Job description

Corston Architectural Detail creates premium architectural hardware, lighting, switches and sockets designed to bring consistency and style to every space.

In just five years, we've grown into an internationally recognised design brand, operating across the UK, Europe, the UAE and the United States. Our success is built on exceptional products, outstanding customer service and a passion for design.

The Role

As our Showroom Account Manager, you'll lead the day-to-day operations of our Amsterdam showroom, drive sales growth and ensure every customer receives an exceptional experience.

Combining showroom leadership, account management and business development, you'll build relationships with architects, interior designers, contractors and homeowners, helping to grow Corston's presence in the local market.

You'll manage customer interactions in person, by phone and email, organise showroom events and proactively engage new trade customers. Working closely with internal teams, you'll act as a brand ambassador while supporting the showroom team to achieve and exceed sales and customer experience targets.

We're looking for an energetic, commercially minded relationship builder who thrives in a fast-paced environment and enjoys connecting with people.

Key Responsibilities

• Lead, drive and build a high performing team within the showroom team
• Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times
• Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom
• Host client meetings, lunch and learns, and networking events within the showroom
• Liaise with local relevant industry and media professionals to build the Corston network when required.
• Ensure all customer details are collected within the showroom and followed up by the showroom team
• Lead by example, ensuring the Corston customer experience is always met to the highest standard
• Build strategies to increase business within the city
• Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales
• Build long term relationships with retail and trade customers

Skills, Knowledge and Expertise?

• Minimum 2 years' experience in Account Management, Sales or a similar commercial role.
• Fluent in both Dutch and English.
• Strong customer service and relationship-building skills.
• Experience within interiors, design, architecture, luxury retail or home improvement sectors is highly desirable.
• Commercially driven with a proactive approach to business development.
• Confident networking and engaging with customers both in person and remotely.
• Excellent communication and presentation skills.
• Highly organised with strong attention to detail.
• Comfortable working towards KPIs, sales targets and performance objectives.
• Positive, energetic and adaptable mindset.
• Able to thrive in a fast-paced and growing business environment.

What We Offer?

• Annual salary of €38,000 - €45,000, depending on experience.
• Quarterly commission available based on performance.
• An exciting opportunity to join a rapidly growing international design brand.
• The chance to play a key role in expanding Corston's presence in the Netherlands.
• Exposure to premium architectural products and an inspiring showroom environment.
• A collaborative and entrepreneurial culture.
• Close collaboration with international teams across multiple markets.