Shop Operations Lead & Team Coach

the mini shopaholic; Edam; On-site; EUR 30,000 - 40,000; Full time

Job summary

the mini shopaholic in Edam, Netherlands, is seeking a proactive shop supervisor to oversee daily operations, maintain store presentation, and drive customer satisfaction. You will train staff, run promotions to hit sales targets, and manage inventory and cash processes.

The role emphasizes team leadership, inventory accuracy, and timely reporting, with responsibility for opening/closing procedures and payroll assistance.

Qualifications

• Robust retail leadership and people skills
• Strong visual merchandising sensibility
• Experience in inventory control and basic payroll tasks

Responsibilities

• Supervise and manage day-to-day operations of the shop
• Upkeep cleanliness, visual merchandising, and overall presentation of the shop
• Follow up on customer's appointment and feedback
• Train team members, motivate team's morale and resolve staff issues
• Create marketing campaigns and promotions to achieve KPI sales target
• Monitor inventory, manage stock ordering, maintain hygiene of the supplies
• Prepare sales reports, staff rosters and assist with payroll and commission calculations
• Supervise opening and closing procedures, including daily cash reconciliation

Job description

the mini shopaholic in Edam, Netherlands, is seeking a proactive shop supervisor to oversee daily operations, maintain store presentation, and drive customer satisfaction. You will train staff, run promotions to hit sales targets, and manage inventory and cash processes.

The role emphasizes team leadership, inventory accuracy, and timely reporting, with responsibility for opening/closing procedures and payroll assistance.