Shift Manager: Lead Operations & Team Growth

Joinimagine; Weert; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Travel allowance

8% holiday allowance

25 vacation days (39 full-time)

Vitality budget

Benefits at Work discounts

Great Place to Work

Job summary

DHL Supply Chain in the Netherlands is seeking a Shift Manager to lead operations and a team of Team Leaders in daytime shifts. You will focus on improving processes, customer satisfaction, and employee development with a fresh perspective and strong communication.

You will coach the team, monitor customer contact, and optimize workflows to create clear structures and sustainable performance improvements across the operation.

Qualifications

• Experience leading large teams (around 20 employees) and creating a positive, performance-driven work culture.
• Excellent command of Dutch and English, both spoken and written.
• Basic understanding of logistics processes for quick adaptation in operations.
• Strong social and communication skills to win over employees and customers.
• Creative and innovative mindset to improve processes.
• Persuasive leadership style with inclusive team involvement.

Responsibilities

• Lead operations and a team of Team Leaders, focusing on process improvement and customer satisfaction.
• Coach the team and conduct performance development conversations.
• Monitor customer contact and adjust where necessary.
• Document workflows and optimize processes to create clear structures.

Job description

DHL Supply Chain in the Netherlands is seeking a Shift Manager to lead operations and a team of Team Leaders in daytime shifts. You will focus on improving processes, customer satisfaction, and employee development with a fresh perspective and strong communication.

You will coach the team, monitor customer contact, and optimize workflows to create clear structures and sustainable performance improvements across the operation.