Shift Manager: Lead Operations & Team Development

Deutsche Post; Weert; On-site; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Travel allowance

Holiday allowance 8%

Vacation days 25–39

Vitality budget

Benefits platform discounts

Prestigious employer DHL – Great Place

Discount platform Benefits at Work (tr

Job summary

DHL Supply Chain in the Netherlands is seeking a Shift Manager to lead operations and a team of Team Leaders. You will drive process improvements, enhance customer satisfaction and develop employees in a dynamic logistics environment.

Ideal candidates bring proven leadership of mid‑sized teams, a solid grasp of logistics processes, and excellent Dutch and English communication. You will coach, monitor customer interactions, and document workflows to ensure clear procedures.

Qualifications

• Experience leading large teams (approx. 20 employees)
• Basic understanding of logistics processes
• Excellent command of Dutch and English, both written and spoken
• Strong social and communication skills
• Creative and innovative mindset to improve processes
• Persuasive leadership style with inclusive, values-driven leadership

Responsibilities

• Lead operations and a team of Team Leaders.
• Focus on improving processes, customer satisfaction, and employee development.
• Coach your team and conduct performance development conversations.
• Closely monitor customer contact and adjust where necessary.
• Optimize existing processes and document work instructions to create clear structure.

Skills

Team leadership

Logistics knowledge

Dutch fluency

English fluency

Communication skills

Coaching

Process improvement

Job description

DHL Supply Chain in the Netherlands is seeking a Shift Manager to lead operations and a team of Team Leaders. You will drive process improvements, enhance customer satisfaction and develop employees in a dynamic logistics environment.

Ideal candidates bring proven leadership of mid‑sized teams, a solid grasp of logistics processes, and excellent Dutch and English communication. You will coach, monitor customer interactions, and document workflows to ensure clear procedures.