ServiceNow BCM Specialist

Us3 Consulting; Eindhoven; On-site; EUR 90,000 - 120,000; Full time

Job summary

Us3 Consulting is seeking an experienced ServiceNow BCM Specialist for a long-term contract based in Eindhoven, NL. You will architect and configure BCM, map dependencies with BIA, and develop automated continuity workflows to support enterprise resilience and crisis management.

The role requires strong expertise in CMDB, RTO/RPO, ServiceNow IRM, Integration Hub, and REST/SOAP APIs, with certifications or demonstrated experience in CSA/CAD preferred. Immediate interview availability encouraged.

Qualifications

• Experience configuring ServiceNow BCM and BIA.
• Strong expertise in enterprise resilience governance and DR/BC planning.
• Proven ability to map dependencies in CMDB and implement RTO/RPO thresholds.

Responsibilities

• Architect and configure ServiceNow BCM for enterprise resilience governance.
• Build BIA dependency maps, assessment templates, impact scoring, RTO and RPO thresholds.
• Develop automated continuity workflows, continuity plan templates, tabletop exercises, and crisis execution checklists.
• Design DR integration for asset restoration, backup validation, failover tracking, and service restoration timelines using CMDB data.
• Configure and extend Crisis Management Workspace, mass notifications, event maps, and crisis coordination consoles.
• Integrate BCM with ServiceNow IRM, compliance controls, risk assessments, and executive resilience dashboards.
• Integrate external monitoring, vendor risk platforms, and IT infrastructure tools using Integration Hub and REST/SOAP APIs.
• Map critical applications, infrastructure layers, dependencies, and vulnerabilities to the ServiceNow CMDB.
• Establish operational risk thresholds and crisis orchestration guardrails.

Skills

ServiceNow BCM

BIA

Business Continuity

Crisis Management

Disaster Recovery

CMDB

RTO/RPO

ServiceNow IRM

Integration Hub

REST/SOAP APIs

Crisis Workspace

Continuity Workflows

Job description

For one of our globally leading tech clients we are urgently looking for an experienced ServiceNow BCM Specialist for a long contract based in Eindhoven, NL

Its paying well and my client can interview asap!

Key Responsibilities

• Architect and configure ServiceNow BCM for enterprise resilience governance.
• Build BIA dependency maps, assessment templates, impact scoring, RTO and RPO thresholds.
• Develop automated continuity workflows, continuity plan templates, tabletop exercises, and crisis execution checklists.
• Design DR integration for IT asset restoration, backup validation, failover tracking, and service restoration timelines using CMDB data.
• Configure and extend Crisis Management Workspace, mass notifications, event maps, and crisis coordination consoles.
• Integrate BCM with ServiceNow IRM, compliance controls, risk assessments, and executive resilience dashboards.
• Integrate external monitoring, vendor risk platforms, and IT infrastructure tools using Integration Hub and REST/SOAP APIs.
• Map critical applications, infrastructure layers, dependencies, and vulnerabilities to the ServiceNow CMDB.
• Establish operational risk thresholds and crisis orchestration guardrails.

Must-Have Skills

ServiceNow BCM, Business Impact Analysis (BIA), Business Continuity Management, Crisis Management, Disaster Recovery, CMDB, RTO/RPO, ServiceNow IRM, Integration Hub, REST/SOAP APIs, Crisis Management Workspace, Continuity Workflows

Certifications

ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD)

If this is you, then please do not delay in applying!