ServiceNow BCM / Resilience Developer #10922585

ITproposal; Eindhoven; On-site; EUR 96,000 - 152,000; Full time

Job summary

ITproposal is seeking an experienced ServiceNow Business Continuity & Resilience Developer with deep hands-on expertise in BIA architecture, continuity planning, crisis lifecycle engineering, and disaster recovery orchestration to design and deploy enterprise resilience within ServiceNow in Eindhoven.

Key responsibilities include building BIA dependency maps, defining RTO/RPO, developing automated continuity workflows, crisis exercise templates, DR integration, and configuring the Crisis

Qualifications

• Architect resilience governance for global BCM deployments.
• Define RTO/RPO thresholds across services.
• Develop automated continuity workflows and templates.
• Design tabletop exercise frameworks and real-time checklists.
• Engineer automated IT asset restoration sequences.
• Configure Crisis Management Workspace and alerts.
• Integrate BCM with IRM and external tools.
• Build REST/SOAP integrations via Integration Hub.
• Map infrastructure to vulnerabilities using CMDB.
• CSDM-aligned resilience mapping.

Responsibilities

• Architect resilience governance: Own deployment, schema, and workspace configurations for global BCM.
• Map infrastructure to vulnerabilities with CMDB-backed blueprint.
• Define threshold boundaries and containment strategies to prevent downtime.

Skills

BIA Engine

Continuity Engineering

DR Automation

CMDB Mapping

Crisis Workspace

IRM Integration

REST/SOAP API

Mid Server

CSDM

ServiceNow

Tools

ServiceNow

Job description

About the job ServiceNow BCM / Resilience Developer #10922585

• Requirement ID: 10922585
• Location: Eindhoven, Netherlands
• Start Date: 01‑Sep‑2026
• Duration: 6 Months
• Status: Open
• Role: Developer (ServiceNow – Business Continuity & Resilience)

About The Role

We are seeking an experienced ServiceNow Business Continuity & Resilience Developer with deep hands‑on expertise across BIA architecture, continuity planning, crisis lifecycle engineering, and disaster recovery orchestration. This role is central to designing and deploying enterprise‑grade resilience capabilities within the ServiceNow platform, ensuring operational continuity, structured crisis response, and integrated risk governance.

Key Responsibilities

Business Impact Analysis (BIA) Engine Architecture

• Build and configure BIA dependency maps, assessment templates, and impact scoring models.
• Define and operationalize RTO/RPO thresholds across critical business services.

Continuity Plan & Crisis Lifecycle Engineering

• Develop automated continuity workflows and structured plan templates.
• Design tabletop exercise frameworks and real‑time execution checklists.

Disaster Recovery (DR) Integration Engine

• Engineer automated IT asset restoration sequences and backup validation flows.
• Build failover tracking dashboards and service restoration timelines aligned to CMDB.

Crisis Management Workspace Suite

• Configure and extend the Crisis Management Workspace for enterprise use.
• Implement mass notification alerts, scenario‑based event maps, and role‑based coordination consoles.

BCM Risk Framework & Compliance Controls

• Integrate BCM structures with the Integrated Risk Management (IRM) layer.
• Develop compliance assessment matrices, internal control gap tracking, and executive resilience dashboards.

Cross‑Platform Resiliency Orchestration

• Integrate BCM workflows with external alerting systems, vendor risk portals, and third‑party IT tools.
• Build integrations using ServiceNow Integration Hub, REST/SOAP APIs, and Mid Server technology.

Role Expectations

• Architect Resilience Governance: Own technical deployment, database schema design, and workspace configurations for global BCM.
• Map Infrastructure to Vulnerabilities: Translate business applications and multi‑tier infrastructure into a synchronized resilience blueprint backed by CMDB.
• Build Threshold & Containment Boundaries: Implement operational risk alert boundaries and crisis guardrails to prevent downtime and communication failures.

Required Experience

• 6–8 years of ServiceNow development experience.
• Strong hands‑on expertise in BCM, IRM, DR, and crisis management modules.
• Proven ability to design enterprise‑scale resilience workflows and integrations.

Essential Skills

• ServiceNow BIA Engine configuration
• Continuity & crisis lifecycle engineering
• DR automation & restoration sequencing
• CMDB‑aligned resilience mapping
• Crisis Management Workspace configuration
• IRM compliance integration
• Integration Hub, REST/SOAP API development
• CSDM understanding
• EMN system integration via Mid Server

Certifications

• Mandatory:
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
• Good‑to‑Have:
  • CIS – Risk & Compliance
  • BCM Learning Path validation

Work Location

Eindhoven, Netherlands (TNDL – Eindhoven)