Service Support Specialist Boston Scientific Kerkrade

Uitzendbureau; Kerkrade; On-site; EUR 36,000 - 43,000; Full time

Benefits offered by this job

Bruto maandsalaris €3.500

Fulltime 40 uur

Reiskostenvergoeding

Pensioen via Manpower

Onboarding program

Internationale omgeving

Impact op de gezondheidszorg

Job summary

Boston Scientific in Kerkrade zoekt een Service Support Specialist die nauwkeurig en oplossingsgericht werkt. Je verzorgt de voorbereiding, coördinatie en ondersteuning van installaties en upgrades van capital equipment in de EMEA-regio en werkt daarvoor samen met service, sales, marketing, technical support en logistiek.

Wij bieden een fulltime positie van 40 uur, een maandelijks bruto salaris van €3.500, reiskostenvergoeding, pensioenopbouw via Manpower en een uitgebreide onboarding.

Qualifications

• Er is geen minimale opleiding vereist.
• Engels beheersing vereist.

Responsibilities

• Beheer standaard installaties en serviceprogramma's voor lanceringen, upgrades en evaluaties.
• Ondersteunen bij voorbereiding en uitvoering van medische apparatuurinstallaties.
• Functie als hoofdcontactpersoon binnen de serviceorganisatie voor vragen over standaardinstallaties en upgrades.
• Beheren van demonstratie-apparatuur voor congressen, trainingen en evenementen.
• Creëren, beheren en afsluiten van servicegevallen in het wereldwijde servicemanagementsysteem.
• Onderhouden en monitoren van installatiedata.
• Creëren, vrijgeven of aanvragen van orders voor installaties en upgrades.
• Coördineren en bewaken van logistieke processen met betrekking tot apparatuur en onderdelen.
• Zorgen voor correcte administratieve verwerking van service-activiteiten.

Skills

Engels

Job description

Vacaturebeschrijving Would you like to play an important role within an international organization that develops medical technology that improves lives? Boston Scientific in Kerkrade is looking for a detail-oriented and solution-focused Service Support Specialist. Initially, the assignment runs until January 2027, with the possibility of an extension through June 2027. Keep on reading!

As a Service Support Specialist, you will be responsible for the preparation, coordination, and support of capital equipment installations and upgrades throughout the EMEA region. You will work closely with colleagues from service, sales, marketing, technical support, and logistics teams.

Your responsibilities include

• Managing standardized installation and service programs for new product launches, upgrades, and evaluations
• Supporting the preparation and execution of medical equipment installations
• Acting as the main point of contact within the service organization for questions regarding standard installations and upgrades
• Managing demonstration equipment pools for congresses, training sessions, and other events
• Creating, managing, and closing service cases within the global service management system
• Maintaining and monitoring install base data
• Creating, releasing, or requesting orders for installations and upgrades
• Coordinating and monitoring logistics processes related to equipment and parts
• Ensuring accurate administrative processing of service activities

What's in it for you

• Gross monthly salary of €3,500
• Full-time position of 40 hours per week
• Travel allowance of €0.21 per kilometer
• Pension accrual through Manpower
• Comprehensive onboarding and training period
• Opportunity to work within an international organization with a meaningful impact on healthcare
• Valuable experience within the medical technology sector

Over de werkgever Boston Scientific develops innovative medical solutions that help improve patients' quality of life around the world. The company supports healthcare professionals with advanced technologies while investing in the growth and development of its employees. You will join a professional and supportive working environment where collaboration, quality, and continuous improvement are key priorities. Thanks to a structured onboarding program, you will be able to settle into your role quickly and confidently.

Working hours

Working hours are Monday through Friday between 8:00 and 18:00.

Dienstverband:

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels