Service Engineer High-End microscopy

Nikon Europe; Amstelveen; Hybrid; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Nice working environment

State-of-the-art equipment

Non-contributory pension

Job summary

Nikon Europe, located in Amstelveen, is seeking a High-end Service Engineer to join their technical service team. The role involves analyzing and diagnosing technical problems with advanced microscopy systems and providing high-quality support to customers across Europe. This position offers a collaborative environment with opportunities for ongoing learning and development.

The ideal candidate will possess a technical background in engineering, excellent troubleshooting abilities, and strong communication skills in English. The job requires travel of up to 50% for customer support and installations.

Qualifications

• At least 2 years of work experience in technology.
• Experience with high-precision instruments or analytical systems.
• Excellent command of English.

Responsibilities

• Analyze and identify technical problems using system logs.
• Repair and pre-install advanced microscopy systems.
• Provide high-quality technical service support to customers.

Skills

Analytical skills

Communication skills

Troubleshooting

Technical microscopy interest

Education

Technical study at MBO level

Job description

Nikon has pioneered microscopy for over a century. Today it develops advanced microscopy systems and supports groundbreaking research worldwide. Its main customers include universities, hospitals, and research centers.

The Goal

To strengthen our European technical service team, we are looking for a High‑end Service Engineer in Amstelveen. As a Service Engineer you will analyze and identify technical (HW/SW) problems using system logs and testing instruments, repair and pre‑install advanced microscopy systems at customer sites across Europe and in the workshop, and ensure the proper upkeep of demo systems and company assets. You will also provide remote technical service support to local Field Service Engineers from various Nikon branches throughout Europe.

After completing your training you will support customers on‑site across Europe, with travel accounting for up to 50% of your working time. You will eventually provide training to new Service Engineers from Nikon branches and distributors and create technical manuals.

What are you going to do?

You will become a full‑fledged team member, mastering all disciplines in the world of Microscopy Engineering. You will work independently and together in the team, manage your own projects and repairs, and divide the tasks that need to be carried out.

• Provide good service and carry out your own hardware and software troubleshooting and repairs to incoming microscopy systems
• Support pre‑installations of high‑end microscopy products
• Maintain demo equipment that we have under our own management
• Provide high‑quality technical service support to Nikon branches, distributors and customers
• Ensure timely submission of service reports, maintenance of the CRM system and your own administration

Job Requirements

Background:

• Technical background in mechatronics, electronics, physics, mechanics, biomedical engineering or a related field, ideally with hands‑on experience in high‑precision instruments or analytical systems
• Successfully completed technical study at MBO level (such as Mechanical Engineering, Mechatronics or Electrical Engineering)
• At least 2 years of work experience in technology
• Experience with fine technology and complex systems (electronics, mechanics, software)
• Affinity with or interest in technical microscopy
• Good analytical skills to solve problems quickly and accurately
• Excellent communication skills, also in English
• Willingness to travel within Europe up to 50%
• In possession of a driver's license is a plus

What do we offer you?

• A nice working environment with state‑of‑the‑art equipment
• An organization that goes for the long term
• A multinational working environment and a close‑knit team
• A nice salary, nice bonus, travel expenses and non‑contributory pension

Are you looking for a varied position where you can continue to learn and do you enjoy working with different technologies and people? We would love to get in touch with you!