Server Repair Engineer Lead — RMA & Troubleshooting

Supermicro; 's-Hertogenbosch; On-site; EUR 34,000 - 52,000; Full time

Job summary

Super Micro Computer B.V. is seeking an Associate Repair Engineer to join the RMA/Repair Department in the Netherlands. The role focuses on repairing servers, leading technicians, and ensuring timely repair completion.

Ideal candidates have a diploma in electronics and at least 2 years of hardware repair experience, with a willingness to learn new product knowledge and testing procedures. Strong teamwork and communication skills are essential.

Qualifications

• Diploma or higher in Electronics, Electrical Engineering or related fields.
• Minimum 2 years of experience in computer or server hardware repair.
• Willing to learn new product knowledge and conduct testing.
• Good problem-solving skills and ability to follow technical procedures.
• Good communication and teamwork skills.

Responsibilities

• Lead team members to complete server repairs according to the schedule and assist them in resolving technical issues.
• Train new team members on server repair procedures and provide support to the testing team when needed.
• Develop clear and easy-to-follow testing SOPs for technicians. After resolving a problem, complete the required documentation and share it with the team.
• Study the testing SOP whenever a new server model is announced, and share repair experiences with team members to continuously improve team capability.
• Ensure repaired products are returned to customers on schedule, and regularly monitor team members’ repair progress and quality.

Skills

Electronics

Hardware repair

Teamwork

Communication

Education

Diploma in Electronics

Job description

Super Micro Computer B.V. is seeking an Associate Repair Engineer to join the RMA/Repair Department in the Netherlands. The role focuses on repairing servers, leading technicians, and ensuring timely repair completion.

Ideal candidates have a diploma in electronics and at least 2 years of hardware repair experience, with a willingness to learn new product knowledge and testing procedures. Strong teamwork and communication skills are essential.