Senior Strategic Account Manager - Massachusetts Based (Remote)

CustomerGauge; Amsterdam; On-site; EUR 90,000 - 135,000; Full time

Job summary

CustomerGauge is seeking an experienced Strategic Account Manager to join our global team. You will focus on strategic accounts, retention and growth, and demonstrate clear business value to enterprise customers.

Ideally you have 5+ years in Account Management or Customer Success, with a proven track record building executive relationships and driving renewal and expansion across complex deployments. You will collaborate with cross-functional teams to ensure customer success and long-term value.

Qualifications

• 5+ years of Account Management or Customer Success experience.
• Experience building executive relationships with enterprise customers.
• Proven ability to drive retention and growth in strategic accounts.
• Commercially minded with strong business value storytelling.

Responsibilities

• Manage strategic accounts and drive retention and growth.
• Build executive relationships and communicate value to enterprise customers.
• Collaborate with cross-functional teams to ensure customer success and long-term value.

Skills

Account Management

Customer Success

Executive relationships

Business value storytelling

Job description

CustomerGauge is looking for an experienced, commercially minded Strategic Account Manager to join our global team.

If you have 5+ years of Account Management or Customer Success experience and love building executive relationships, demonstrating business value, driving retention and growth, and helping enterprise customers succeed, we’d love to hear from you.

Strategic accounts, retention & growth

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