Senior Sales Ops & Process Optimizer (Hybrid NL/BE)

Siemens Digital Industries Software; Rotterdam; Hybrid; EUR 54,000 - 82,000; Full time

Benefits offered by this job

Hybrid work model

Rotterdam office visits

Job summary

Siemens Digital Industries Software is seeking a Senior Sales Operations Specialist to blend hands‑on Sales Operations work with coordinating day‑to‑day operational activities. You will manage your workload while supporting the team, serving as a trusted point of contact for operational questions throughout the O2O process.

The role emphasizes initiative, knowledge sharing and continuous improvement, with a flexible hybrid model and locations in Rotterdam or Leuven.

Qualifications

• Experience in Sales Operations, Opportunity to Order or Commercial Operations.
• Strong understanding of sales processes, systems and policies.
• Experience handling complex operational topics and escalations.
• Excellent planning, coordination and prioritization skills.
• Ability to balance own workload with team requirements.
• Structured, analytical and solution‑oriented mindset.
• Continuous improvement focus to simplify and optimize processes.
• Strong communication and stakeholder‑management skills.

Responsibilities

• Manage own portfolio and operational Sales Operations activities.
• Coordinate the team's daily workload and priorities.
• Maintain visibility of ongoing activities, workload distribution and capacity.
• Assist colleagues in navigating priorities and resolving operational challenges.
• Act as experienced point of contact for questions, complex cases and escalations.
• Share knowledge and best practices with the team.
• Identify bottlenecks, capacity constraints and risks, and propose solutions.
• Drive process improvements and standardization across the team.
• Encourage knowledge sharing, collaboration and cross-training.
• Explore automation, digital tools and AI to enhance work methods.
• Work hands‑on across O2O activities: quoting, proposals, order validation, pricing, forecasting, partner processes and systems coaching.
• Collaborate with Sales and other stakeholders to improve end‑to‑end processes.

Skills

Sales Operations

O2O processes

Process Improvement

Stakeholder Management

Automation & AI interest

Fluent English

Job description

Siemens Digital Industries Software is seeking a Senior Sales Operations Specialist to blend hands‑on Sales Operations work with coordinating day‑to‑day operational activities. You will manage your workload while supporting the team, serving as a trusted point of contact for operational questions throughout the O2O process.

The role emphasizes initiative, knowledge sharing and continuous improvement, with a flexible hybrid model and locations in Rotterdam or Leuven.