Senior Sales Operations Specialist (m/f/d)

Siemens Digital Industries Software; Rotterdam; Hybrid; EUR 54,000 - 82,000; Full time

Benefits offered by this job

Hybrid work model

Rotterdam office visits

Job summary

Siemens Digital Industries Software is seeking a Senior Sales Operations Specialist to blend hands‑on Sales Operations work with coordinating day‑to‑day operational activities. You will manage your workload while supporting the team, serving as a trusted point of contact for operational questions throughout the O2O process.

The role emphasizes initiative, knowledge sharing and continuous improvement, with a flexible hybrid model and locations in Rotterdam or Leuven.

Qualifications

• Experience in Sales Operations, Opportunity to Order or Commercial Operations.
• Strong understanding of sales processes, systems and policies.
• Experience handling complex operational topics and escalations.
• Excellent planning, coordination and prioritization skills.
• Ability to balance own workload with team requirements.
• Structured, analytical and solution‑oriented mindset.
• Continuous improvement focus to simplify and optimize processes.
• Strong communication and stakeholder‑management skills.

Responsibilities

• Manage own portfolio and operational Sales Operations activities.
• Coordinate the team's daily workload and priorities.
• Maintain visibility of ongoing activities, workload distribution and capacity.
• Assist colleagues in navigating priorities and resolving operational challenges.
• Act as experienced point of contact for questions, complex cases and escalations.
• Share knowledge and best practices with the team.
• Identify bottlenecks, capacity constraints and risks, and propose solutions.
• Drive process improvements and standardization across the team.
• Encourage knowledge sharing, collaboration and cross-training.
• Explore automation, digital tools and AI to enhance work methods.
• Work hands‑on across O2O activities: quoting, proposals, order validation, pricing, forecasting, partner processes and systems coaching.
• Collaborate with Sales and other stakeholders to improve end‑to‑end processes.

Skills

Sales Operations

O2O processes

Process Improvement

Stakeholder Management

Automation & AI interest

Fluent English

Job description

As a Senior Sales Operations Specialist, you combine hands‑on Sales Operations responsibilities with a broader role in coordinating and supporting the day‑to‑day operational activities of the team.

You will manage your own operational workload while also helping to create structure, align priorities, coordinate workloads and ensure smooth collaboration across the team.

You will be an experienced point of contact for operational questions and complex cases, working closely with Sales and other stakeholders throughout the Opportunity to Order (O2O) process.

The role offers the opportunity to take initiative, share your expertise and contribute to the continuous improvement of how Sales Operations works, without formal people‑management responsibilities.

The primary location for this role is within the Netherlands or Belgium, with a flexible hybrid working model that brings the team together at our Rotterdam or Leuven office twice a week.

Your Mission

• Manage your own portfolio and operational Sales Operations activities.
• Support the coordination of the team's daily workload and priorities.
• Help maintain visibility of ongoing activities, workload distribution and capacity.
• Support colleagues in navigating priorities and resolving operational challenges.
• Act as an experienced point of contact for operational questions, complex cases and escalations.
• Share knowledge, experience and best practices with colleagues.
• Identify workload bottlenecks, capacity constraints and operational risks, and contribute to finding solutions.
• Drive process improvements and standardization across the team.
• Encourage knowledge sharing, collaboration and cross-training.
• Explore opportunities to use automation, digital tools and AI to improve the way we work.
• Work hands‑on across O2O activities such as quoting, proposals, order validation, policies, pricing agreements, sales forecasting, Partner‑related processes and coaching on systems and processes.
• Collaborate with Sales and other stakeholders to resolve issues and improve end‑to‑end processes.

What do you bring?

We are looking for someone who combines strong Sales Operations knowledge with a natural ability to take ownership, create structure and support others.

Ideally, you bring:

• Relevant experience in Sales Operations, Opportunity to Order, Commercial Operations or a comparable environment.
• Strong understanding of sales processes, systems and policies.
• Experience handling complex operational topics and escalations.
• Strong planning, coordination and prioritization skills.
• The ability to balance your own operational workload with broader team requirements.
• A structured, analytical and solution‑oriented way of working.
• A continuous improvement mindset and the drive to make processes simpler and more efficient.
• Strong communication and stakeholder‑management skills.
• The confidence to take initiative, make operational decisions and help align priorities when competing demands arise.
• The ability to guide, support and influence colleagues through knowledge and experience, without relying on formal authority.
• An interest in data, automation, digital tools and AI.
• Fluent English communication skills, both written and spoken. Dutch language skills are considered an advantage.

What makes this role special

This is not just a traditional individual contributor role focused solely on processing operational activities. You will remain closely involved in the daily business while taking additional ownership for coordination, knowledge sharing and improving how the team operates.

• Contribute to how work is organized and priorities are aligned.
• Help colleagues navigate complex operational topics and succeed in their daily work.
• Take ownership of operational challenges and escalations.
• Identify opportunities to improve processes rather than simply working within them.
• Strengthen collaboration between Sales and Sales Operations.
• Help shape how automation, digital tools and AI are used within our operations.

You will work with a high degree of independence and have the opportunity to take initiative, make operational decisions and actively contribute to the team's effectiveness. The role includes coordination and operational support responsibilities but does not involve formal people management, performance management or HR responsibilities.

Why Us

We are Siemens: At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Our Benefits & Rewards

The salary range for this position is 54.400 EUR to 81.700 EUR and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job‑related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

We value equal opportunities and welcome applications from people with disabilities.

At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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