Senior Project Manager, SaaS Implementations — On‑Site

Project44; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

In-office four days a week

Job summary

project44 is seeking a Senior Project Manager to lead software implementation programs within the Customer Experience Team. You will partner with Solutions Architects and cross-functional teams to ensure on-time, on-scope, and on-budget delivery while maximizing customer satisfaction.

In this role, you’ll drive governance, detailed planning, and stakeholder communication across regions, with occasional in-region presence and language capabilities.

Qualifications

• 5+ years of experience in customer-facing project management.
• Experience with SaaS implementations and software delivery.
• Ability to work with cross-functional teams and stakeholders.
• Proficient in using project and collaboration tools (JIRA, Confluence, MS Office).
• Willingness to travel occasionally to meet customer needs.

Responsibilities

• Own end-to-end execution of customer implementations from post-sale handover to Go-Live and Hypercare.
• Develop and manage detailed project plans, timelines, milestones and deliverables.
• Lead governance, status tracking, reporting, and stakeholder communication.
• Manage risks, issues, dependencies, and mitigation strategies.
• Own budget and scope management within commercial parameters.
• Coordinate cross-functional teams including Solutions Architects, Engineering, Product and Support.
• Conduct Go-Live readiness reviews and Go-Live planning.
• Support testing phases (System Testing & UAT) by coordinating timelines and stakeholders.
• Travel occasionally to ensure successful delivery.
• Maintain accurate tracking of project progress in Jira, Zendesk, Rocketlane or equivalent.

Skills

Fluent English

German

French

Project management

Multi-stakeholder

Risk management

Budget management

JIRA

Confluence

MS Office

Travel

Tools

JIRA

Confluence

Microsoft Office

Job description

project44 is seeking a Senior Project Manager to lead software implementation programs within the Customer Experience Team. You will partner with Solutions Architects and cross-functional teams to ensure on-time, on-scope, and on-budget delivery while maximizing customer satisfaction.

In this role, you’ll drive governance, detailed planning, and stakeholder communication across regions, with occasional in-region presence and language capabilities.