Senior Operator (RTM)

COUNT Group; Rotterdam; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

COUNT Group in Rotterdam is seeking a Senior Operator to own day-to-day trade execution, oversee multi-terminal logistics, and coordinate between traders, finance, counterparties and tank operators.

You will optimise vessel/barge movements, ensure data input into CTRM systems, manage deliveries, and handle regulatory and insurance matters in a high-volume trading environment.

Qualifications

• Bachelor's degree or higher in Logistics, Supply Chain, Chemistry, or similar.
• 5+ years of relevant work experience in bulk liquid chemical or petroleum operations.
• Fluent in English, written and spoken.
• Residence in Rotterdam or surrounding area.

Responsibilities

• Oversee day-to-day operations, ensuring processes are executed smoothly, accurately and efficiently.
• Issue and review spot and long-term purchase and sales contracts based on trader recaps.
• Coordinate delivery planning and linking of all purchases and sales, ensuring cost-effectiveness and volume optimisation.
• Liaise with Finance and Credit on required financial instruments including letters of credit, credit insurance, storage warrants, and other financial requirements.
• Maintain contact with tank stakeholders at ITC Antwerp, TOV Hemiksem, and other terminals, ensuring product quality and availability.
• Lead in cases of transport damage, product contamination, or other product insurance matters.
• Input all data related to trade deals, barge movements, Q&Q reports, and event dates into CTRM systems and spreadsheets.
• Ensure all operational activities adhere to regulatory requirements and industry standards.

Skills

Vessel operations

Logistics coordination

Trade execution

English fluent

Education

Bachelor's degree or higher in Logistics/Supply Chain or related field

Tools

ERP/CTRM software

MS Office

Job description

We are looking for a dedicated Senior Operator to join our Operations team in Rotterdam. As a pivotal member of the team, you will take ownership of the day-to-day execution of trades, oversee multi-terminal logistics, and act as the primary liaison between traders, finance, counterparties, and tank operators.You will be responsible for overseeing and optimising trade execution, managing vessel and barge logistics, and ensuring seamless coordination across a high-volume, high-frequency environment.

• Provide oversight and leadership for day-to-day operations, ensuring all processes are executed smoothly, accurately, and efficiently.
• Issue and review spot and long-term purchase and sales contracts based on trader recaps.
• Coordinate delivery planning and linking of all purchases and sales, ensuring the highest cost-effectiveness and volume optimisation in line with contracts; address and resolve complex operational issues arising during the delivery process.
• Liaise with Finance and Credit at Count on required financial instruments including letters of credit, credit insurance, storage warrants, and any other financial requirements.
• Maintain contact with tank stakeholders at ITC Antwerp, TOV Hemiksem, and other terminals - ensuring product quality and availability, providing up-to-date inventory overviews and monthly delivery forecasts.
• Take the lead in cases of transport damage, product contamination, or other product insurance matters.
• Ensure correct and timely input of all data related to trade deals, barge movements, Q&Q reports, and event dates into Count's CTRM systems and relevant spreadsheets.
• Ensure all operational activities adhere to regulatory requirements and industry standards.

REQUIRED SKILLS & EXPERIENCE

Knowledge & Expertise

• Bachelor's degree or higher in a relevant field (Logistics, Supply Chain, Chemistry, or similar).
• 5+ years of relevant work experience in bulk liquid chemical or petroleum operations.
• Hands-on experience with vessel/barge operations, tank terminal management, and SBLC / financial instrument coordination.
• Residing in Rotterdam or the immediate surrounding area.
• Extensive experience with MS Office and ERP/CTRM software.
• Fluent in English, both verbally and in writing.
• Knowledge of industry-specific INCO Terms and relevant commodity trading regulations.

Core Competencies

• Capable of working independently and collaboratively within a high-performing team.
• Adept at managing multiple projects and priorities simultaneously under time pressure.
• Comfortable dealing with stress, ambiguity, and unpredictable operational situations.
• Demonstrates versatility - able to prioritise rapidly, adapt to changing circumstances, and resolve problems decisively.
• Strong attention to detail with a structured, process-oriented mindset.

WHAT WE OFFER

• Growth Environment: A dynamic, entrepreneurial company with a flat structure and genuine impact from day one.
• Challenging Work: High-volume, multi-product operations across international markets in a fast-paced trading environment.
• Career Development: Significant opportunities for personal and professional growth - including international exposure.
• Team Culture: A collaborative, experienced operations team with a strong focus on quality and continuous improvement.