Senior Meetings & Events Lead - Banquets & Guest Experience

Radisson Hotel Group; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Team member hotel discounts

Friends & Family discounts

Local perks and rewards

Job summary

Radisson Blu Hotel, Amsterdam City Center is seeking a Senior Meetings & Events Operations Supervisor to join our vibrant team. You will run the daily Meeting & Events operations, oversee setup and turn-down of meeting rooms, and collaborate with the Food & Beverage department.

The ideal candidate has strong supervisory skills, experience in banquets, and a passion for delivering exceptional guest experiences in hospitality.

Qualifications

• Experience in banquets.
• Strong supervisory skills with a hands-on approach and lead-by-example style.
• Commitment to delivering exceptional guest service in hospitality.
• Ability to find creative solutions with proven problem-solving capabilities.
• Personal integrity in an environment demanding excellence.
• Strong interpersonal and communication skills.

Responsibilities

• Run the daily Meeting & Events operations, delivering guest conference and M&E service to the highest levels (set-up and turn-down of meeting rooms).
• Work as part of the Food & Beverage department.
• Support the M&E Operations Manager where needed.
• Proactively improve guest satisfaction and respond to guest enquiries in a timely manner.
• Deliver on plans and objectives where banqueting initiatives and hotel targets are achieved.
• Build and maintain effective working relationships with all key stakeholders.
• Have an excellent eye for details.

Skills

Banquets experience

Strong supervisory skills

Guest service excellence

Problem-solving

Interpersonal skills

Communication skills

Integrity

Job description

Radisson Blu Hotel, Amsterdam City Center is seeking a Senior Meetings & Events Operations Supervisor to join our vibrant team. You will run the daily Meeting & Events operations, oversee setup and turn-down of meeting rooms, and collaborate with the Food & Beverage department.

The ideal candidate has strong supervisory skills, experience in banquets, and a passion for delivering exceptional guest experiences in hospitality.