Senior Manager, Specialist Seller - SMB Payments & Solutions

Visa; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Visa is seeking a SMB Sales Specialist for Central Europe, focusing on growth within the CE cluster. You will drive SMB growth, work with Account teams and VCS HUB groups, and represent Visa at industry events when needed.

This hybrid role requires extensive collaboration across teams, strong client-facing experience, and fluency in German and English. Travel to Berlin, Frankfurt, and other markets is expected.

Qualifications

• Experience in SMB payments or SMB banking sales, innovation or propositions/product roles.
• Experience in client-facing roles.
• Understanding of issues and challenges for small businesses.
• Talent for storytelling and bringing people into a journey.
• Excellent relationship skills and credibility with peers/clients and stakeholders.

Responsibilities

• Localization and execution of the cluster’s SMB strategy and GTM, partnering with Head of BD, Account teams, and VCS HUB teams.
• Lead SMB sales activities with existing clients, including identifying new opportunities, designing client propositions, cross-sell/up-sell, and growing SMB card portfolios.
• Support BDs on new SMB client opportunities with propositions and meetings, and identify SMB whitespace and pipeline improvements.
• Contribute to the European SMB solution roadmap via market intelligence and client feedback.
• Ensure market readiness and localize sales collateral and GTM for new Visa solutions.
• Be part of the SMB ecosystem, identifying key clients, enablers, influencers and partnership opportunities.
• Collaborate with marketing and consulting teams to deliver education and marketing campaigns to build Visa’s SMB brand.
• Take accountability for delivery of initiatives, revenue and KPIs.

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

You will work within the Visa Commercial Solutions (VCS) EU SMB Market Solutions Sales Specialists team, focusing on Central Europe (CE) Cluster. Your key remit is to be the Small and Medium Business (SMB) Sales Specialist for CE, working closely with the CE Cluster team as well as the broader VCS organization. You will be responsible to drive SMB growth within the cluster. You may be expected to attend and represent Visa at industry events.

Responsibilities

• Own the localization and execution of the cluster’s SMB strategy and GTM, partnering with key stakeholders including Head of BD, Account teams, and VCS HUB teams.
• Lead SMB sales activities with existing clients, supporting AEs, including:
  • Identifying new sales opportunities to ‘grow’ Visa’s SMB solutions
  • Designing new client propositions or enhancements to existing propositions, including bringing together a ‘One Visa’ solution for SMBs
  • Cross-sell/ up-sell Visa SMB solutions incl. value added services relevant to SMB segment
  • Work with client AEs and VCA to drive growth of SMB card portfolios for existing clients, covering client performance, activation, optimization and migration
  • Develop SMB component of key client account plans and Visa strategic planning sessions
• Support BDs on new SMB client opportunities, including:
  • Designing client propositions/ proposals
  • Acting as an SMB subject matter expert in new client meetings
  • Identifying SMB whitespace, sales acceleration opportunities and maintaining an up-to-date view of SMB pipeline shape
• Contribute to the overarching European SMB solution roadmap by continuously reviewing market intelligence client feedback and competitive landscapes
• Ensure market and client readiness / fit when new Visa solutions are launched, and support the localization of sales collateral and GTM
• Be part of the cluster’s SMB ecosystem, identifying key potential clients, enablers, influencers and partnership opportunities
• Partner with Visa marketing and consulting teams to develop and deliver internal and external education and marketing campaigns to build Visa’s SMB brand
• Take accountability for delivery of assigned initiatives, sales revenue and performance indicators

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• The successful applicant will have experience in SMB payments or SMB banking sales, innovation or propositions/product roles
• Experience in Client facing roles
• A deep understanding of the issues and challenges for small businesses
• A talent for story telling and bringing people into a journey
• Excellent relationship skills and credibility to work with internal and external peers / clients and more senior stakeholders
• Experience working in a complex multicultural matrix environment and ability to work through change
• A good degree of self-direction and accountability with focus on delivery
• High orientation towards teamwork, good attitude towards cross functional working
• Fluency in German and English with excellent written, verbal and interpersonal communication skills

Travel is required for this position to Berlin, Frankfurt, Switzerland and possibly Austria due to the Central Europe scope of this role, dependent on client meetings.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.