Senior Learning Experience Architect – Flexible Working

Vastbouw; Amsterdam; On-site; EUR 55,000 - 82,000; Full time

Job summary

Ricoh Europe is seeking a Learning Experience & Engagement professional to design and deliver innovative digital and blended learning solutions across EMEA. You will apply user-centered design, drive learner engagement, and ensure accessibility.

Ideal candidates will have strong learning design capabilities, experience with learning technologies, and a track record of cross-market delivery. You will collaborate with market leads and SMEs to create impactful learning journeys and measurable

Qualifications

• Strong learning design capability across digital and blended formats.
• Confident use of learning technologies (LXP, authoring tools, digital platforms).
• Good understanding of skills frameworks and skills-based learning approaches.
• Strong attention to quality and detail.
• Effective collaboration and stakeholder engagement skills.
• Strong understanding of adult learning principles and learner experience design.
• Curious and proactive in applying external best practice and new approaches.
• Adaptable mindset with openness to new tools and technologies.
• Experience in L&D, instructional design or digital learning roles.
• Experience delivering learning programmes in corporate or multi-market environments.
• Experience working with learning technologies and content tools.
• Experience supporting or delivering cross-market learning initiatives.
• Experience creating learning for diverse audiences.

Responsibilities

• Design and deliver engaging digital and blended learning solutions across EMEA.
• Apply user-centred design principles to ensure learning is accessible, inclusive and effective.
• Drive learner engagement across Ricoh, including initiatives such as Love to Grow.
• Gather learner insights and feedback to continuously improve solutions.
• Ensure consistency in L&D brand and learner experience across EMEA.
• Partner with market leads to prioritise and deliver learning that drives business impact.
• Support localisation of content for regional and cultural relevance across EMEA.
• Create and curate high-quality learning content across core and functional skills (e.g. AI, digital, behavioural, induction, compliance) across EMEA.
• Work with SMEs to translate business needs into clear, structured learning journeys.
• Collaborate with digital learning specialists to ensure content meets quality, accessibility and localisation standards.
• Maintain and optimise content within learning platforms (e.g. LXP) to ensure quality and relevance of content and improve accessibility.
• Design and deliver skills-aligned learning journeys, pathways and campaigns to support the MTS (e.g. AI literacy, critical thinking, feedback) across EMEA.
• Support the rollout of skills-based learning experiences and pathways linked to job architecture and skills frameworks across EMEA.
• Advocate for learner-centric, experience-led learning approaches with SMEs and stakeholders.
• Use learning technologies to design and deliver learning.
• Test and adopt new tools and features to enhance the learner experience.
• Identify opportunities to improve digital content and learning platforms.
• Partner with L&D colleagues (especially Market Leads) and business stakeholders to deliver learning solutions across EMEA.
• Support and contribute to EMEA-wide learning initiatives and campaigns.
• Use feedback and data to improve learning effectiveness.
• Track engagement, delivery metrics and early indicators of impact.
• Capture early signals of behaviour change and skills application to inform reporting.

Skills

Learning design

Learning technologies

Stakeholder collaboration

Adult learning principles

Content localization

Tools

LXP

Authoring tools

Digital platforms

AI tools

Job description

Ricoh Europe is seeking a Learning Experience & Engagement professional to design and deliver innovative digital and blended learning solutions across EMEA. You will apply user-centered design, drive learner engagement, and ensure accessibility.

Ideal candidates will have strong learning design capabilities, experience with learning technologies, and a track record of cross-market delivery. You will collaborate with market leads and SMEs to create impactful learning journeys and measurable