Senior Implementation Manager - Massachusetts Based

CustomerGauge; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

CustomerGauge is seeking an experienced, customer-focused professional to join our global Account Services team in Amsterdam.

With 5-7+ years in SaaS implementation, Professional Services, TAM, or Customer Success, you will lead enterprise deployments, solve complex challenges, and help customers achieve measurable outcomes. Spanish strongly preferred; Portuguese is a plus.

Qualifications

• 5–7+ years in SaaS implementation, professional services, TAM, or CS.
• Experience leading enterprise implementations.
• Strong customer-facing and problem-solving skills.

Responsibilities

• Lead enterprise software implementations for customers.
• Drive measurable outcomes and success metrics.
• Collaborate with cross-functional teams to ensure adoption.

Skills

SaaS implementation

Professional Services

Technical Account Management

Customer Success

Job description

CustomerGauge is looking for an experienced, customer-focused professional to join our global Account Services team.

If you have 5-7+ years of experience in SaaS implementation, Professional Services, Technical Account Management, or Customer Success and enjoy leading enterprise implementations, solving complex challenges, and helping customers achieve measurable outcomes, we'd love to hear from you.

Spanish strongly preferred; Portuguese is a plus

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