Senior ICT Systems Technician – 24/7 On‑Call Support

Spektrum; Den Haag; On-site; EUR 42,000 - 64,000; Full time

Job summary

Spektrum in The Hague area seeks an experienced ICT Systems Technician to manage and maintain end-to-end ICT environments. You will implement, verify and refine system configurations, keep software up to date and ensure reliable operation for NATO-related services.

You will monitor, troubleshoot and resolve hardware/software issues, support on-site deployments and provide on-call assistance as part of a dedicated team. ITIL-like practices and secure handling of sensitive information are expected.

Qualifications

• Higher vocational training in a relevant discipline with 3 years post-related experience.
• Or secondary educational qualification with 5 years post-related experience.
• At least 3 years practical experience of ICT end systems within a large organization.
• Good experience configuring hardware and software.
• Good understanding of ICT systems and the ability to work independently to solve problems.
• Hands-on experience troubleshooting technical issues and providing end-user support.

Responsibilities

• Designs, verifies, documents and refactors moderately complex software configurations for deployment.
• Monitors and tunes system software to maximise throughput and reliability.
• Installs and tests new versions of system software.
• Carries out network maintenance tasks and fault diagnostics.
• Installs or removes hardware/software and supports handover to clients.
• Provides 24/7 on-call support and on-site assistance during service operations.

Skills

ICT end systems

Hardware configuration

Troubleshooting

Independent problem solving

Network basics

Security awareness

Education

Higher vocational training in a relevant discipline with 3 years post-related experience

Secondary educational qualification with 5 years post-related experience

Tools

Java

C

C++

Python

Scripting languages

Job description

Spektrum in The Hague area seeks an experienced ICT Systems Technician to manage and maintain end-to-end ICT environments. You will implement, verify and refine system configurations, keep software up to date and ensure reliable operation for NATO-related services.

You will monitor, troubleshoot and resolve hardware/software issues, support on-site deployments and provide on-call assistance as part of a dedicated team. ITIL-like practices and secure handling of sensitive information are expected.