Senior Functional Apps Manager – Education (Dutch, Hybrid)

IQ Staffing; Rotterdam; Hybrid; EUR 60,000 - 90,000; Part time

Job summary

IQ Staffing supports a large vocational education institution in the Rotterdam region by recruiting a Dutch-speaking Senior Functional Application Manager – Education. The role is 32 hours per week in a hybrid setup, focused on managing and improving examination applications used in digital exam processes.

You will work with teaching teams, examination offices, suppliers and IT colleagues to keep applications reliable, usable and up-to-date, while guiding improvements and coordinating releases.

Qualifications

• Understanding examination processes and translating user needs into practical application improvements.
• Strong analytical and advisory skills to contribute to projects, roadmaps and process improvements.
• Ability to prioritise and move between coordination, advice and hands-on work.

Responsibilities

• Managing, configuring and improving examination applications.
• Resolving second-line incidents, answering user questions and assessing change requests.
• Advising teaching teams on application use and opportunities to improve their processes.
• Delivering training and creating clear manuals, instructions and support materials.
• Coordinating meetings with education representatives and maintaining relationships with examination providers.
• Supporting releases, communicating changes and contributing to the application roadmap.
• Coaching junior functional application managers and helping them develop their expertise.

Skills

Stakeholder communication

Analytical thinking

Advisory skills

Training & documentation

Education

Higher professional education in functional application management / IT or related discipline

Tools

BiSL/ITIL knowledge

Job description

IQ Staffing supports a large vocational education institution in the Rotterdam region by recruiting a Dutch-speaking Senior Functional Application Manager – Education. The role is 32 hours per week in a hybrid setup, focused on managing and improving examination applications used in digital exam processes.

You will work with teaching teams, examination offices, suppliers and IT colleagues to keep applications reliable, usable and up-to-date, while guiding improvements and coordinating releases.