Senior Executive Assistant

Citi; Amsterdam; Hybrid; EUR 64,000 - 96,000; Full time

Benefits offered by this job

30 days annual leave

Hybrid working (up to 2 days home)

Competitive base salary

Pension plan

Travel insurance

Job summary

Citi Netherlands is seeking a Senior Executive Assistant to provide high-level administrative support to the Head of Benelux Investment Banking and the Netherlands team. You will streamline daily workflows, manage complex calendars, travel logistics, and coordinate key initiatives in a fast-paced international banking environment.

The role requires discretion, strong communication with senior stakeholders, and a Bachelor's degree. A hybrid work model and competitive benefits are offered.

Qualifications

• Proven track record in executive/office administration and support.
• Experience directly supporting senior leadership with autonomy and discretion.
• Advanced command of Microsoft Office with ability to learn new enterprise software.

Responsibilities

• Manage complex executive calendars across time zones.
• Coordinate domestic and international travel arrangements.
• Plan and organize meetings, briefings, and client visits.

Skills

Executive support

MS Office proficiency

English proficiency

Dutch language advantage

Education

Bachelor’s degree

Tools

Expense systems

Workflow tools

Citi procurement platforms

Job description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in executive administration, calendar and travel coordination, and proactive stakeholder communication to Citi's Executive Support Team in the Netherlands.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Senior Executive Assistant provides high-level, dedicated administrative support to the Head of Benelux Investment Banking and broader departmental support for the Netherlands business franchise. Operating in a dynamic, fast-paced international banking environment, this role serves as a key liaison across senior management, regional leadership, internal business partners, and external corporate clients. As a central operational anchor for the team, you will streamline daily workflows, handle complex scheduling and travel logistics, and coordinate vital administrative initiatives that drive organizational efficiency.

What You'll Do

• Executive Calendar & Schedule Management: Proactively manage complex, high-volume day-to-day executive calendars, coordinating appointments, leadership meetings, executive receptions, and multinational conference calls across time zones.
• Travel Logistics & Itinerary Planning: Coordinate seamless end-to-end domestic and international travel arrangements, including flights, accommodation, ground transport, and detailed daily travel itineraries and agendas.
• Meeting & Event Coordination: Plan, organize, and execute departmental meetings, executive briefings, and client visits, preparing and reviewing correspondence, briefing packs, and agenda materials.
• Expense Management & Invoicing: Prepare, track, and reconcile complex travel and entertainment (T&E) expense reports, monitor reimbursements, order supplies, and process invoices and purchase requisitions through Citi procurement platforms.
• Workflow & Systems Administration: Process and follow up on internal system requests, manage departmental mailboxes and correspondence, and assist with special administrative projects and team initiatives as required.
• Team Guidance & Collaboration: Provide guidance, coaching, and onboarding support to other administrative team members, sharing best practices and optimizing operational procedures.

What We'll Need From You

• Professional Experience: Proven track record in executive/office administration and support, preferably within financial services, banking, or a large, complex multinational corporate environment.
• Senior Executive Support: Demonstrated experience directly supporting senior leadership (Managing Director / C-Suite / Board-level executives) with high autonomy and discretion.
• Technical Proficiency: Advanced command of Microsoft Office applications (Outlook, Word, PowerPoint, Excel, and Teams) with the ability to quickly master new enterprise software, expense systems, and workflow tools.
• Communication Skills: Exceptional verbal and written communication skills in English (Dutch proficiency is a strong advantage), with the confidence to interact professionally with senior stakeholders.
• Organizational Acumen: Strong organizational and multitasking abilities, prioritization skills, and acute attention to detail with the agility to manage competing priorities in a fast-paced setting.
• Proactivity & Problem Solving: Self-motivated mindset with strong problem-solving capabilities, sound ethical judgment, and high confidentiality when handling sensitive organizational information.
• Education & Credentials: Bachelor’s degree or University degree

What We Can Offer You

This is a role that will offer you the opportunity to build in-depth knowledge of global corporate and investment banking operations. Every day there will be new business challenges that will help you develop new organizational and leadership skills that can drive your career forward.

By joining Citi Netherlands, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working from home per week) but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well, and save well.

Key Benefits Overview (Citibank Europe plc - Netherlands Branch)

• Generous Annual Leave & Working Hours: 30 days of paid annual leave per calendar year, plus ADV reduction-of-working-hours compensation arrangements for standard 40-hour working weeks.
• Annual Holiday Allowance: Statutory holiday allowance paid in addition to gross base salary.
• Retirement & Pension Scheme: Comprehensive enrollment in the company Defined Contribution Pension Plan, with optional Net Pension scheme arrangements for higher earners.
• Health & Life Insurance: Collective life insurance coverage, business travel insurance for international assignments, WIA top-up disability protection, and access to discounted collective health insurance schemes.
• Workplace & Commuter Allowances: Monthly remote working allowance for home office setups, Bring Your Own Device (BYOD) mobile phone allowance, and comprehensive commuting expense coverage / transport allowances.
• Lifestyle & Family Benefits: Marriage bonus, long-term service recognition awards, vacation day purchase options, subsidized cafeteria/coffee facilities, and corporate retail discount arrangements.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group: Business Strategy, Management & Administration

Job Family: Administrative Support

Time Type: Full time

Primary Location Full Time Salary Range: 64 000,00 € - 96 000,00 €

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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