Senior Command Centre & Automation Engineer - 10829037 NL

Itproposal; Amsterdam; On-site; EUR 90,000 - 150,000; Part time

Job summary

Itproposal is seeking a Senior Command Centre & Automation Engineer in Amsterdam to oversee real-time IT operations, incident management, and automation initiatives. The role involves monitoring critical systems, handling high-severity incidents, and driving automation across enterprise environments.

The candidate should have extensive experience in command centre operations, real-time monitoring, and ITSM processes, with strong scripting skills in Python, Java, or Shell.

Qualifications

• 8–10 years IT experience.
• Command Centre / IT Operations experience.
• Real-time infrastructure and system monitoring.
• Incident Management.
• IT Service Management / ITSM.
• SLA and KPI management.
• High-severity incident escalation.
• Automation and scripting.
• Python, Java, or Shell.
• System integration.
• Automated testing.
• Root-cause analysis.

Responsibilities

• Monitor enterprise dashboards, IT infrastructure, and operational processes in real time.
• Monitor and respond to system alerts and potential service interruptions.
• Troubleshoot incidents and initiate appropriate recovery procedures.
• Ensure compliance with SLAs, system availability targets, and KPIs.
• Act as a primary escalation point for high-severity incidents.
• Coordinate with specialized technical teams to resolve critical incidents.
• Provide clear and timely incident updates to stakeholders.
• Design and implement automated solutions to improve operational efficiency.
• Develop and maintain automation scripts and test protocols.
• Support deployment and release activities.

Skills

Command Centre IT Operations

Real-time monitoring

Incident management

ITSM

SLA & KPI management

Automation & scripting

Python

Java

Shell

System integration

Automated testing

Tools

Python

Java

Shell

Job description

Senior Command Centre & Automation Engineer

• Location: Amsterdam, Netherlands
• Employment Type: Contract / Freelance
• Start Date: Immediate
• Duration: 6 Months
• Experience: 8–10 Years

Role Overview

• We are seeking an experienced Senior Command Centre & Automation Engineer to support enterprise IT operations, real-time monitoring, incident management, and automation initiatives.
• The successful candidate will monitor critical systems, manage high-severity incidents, develop automation solutions, and support system integration and deployment activities.
• The role requires strong technical troubleshooting, scripting, analytical, and stakeholder management capabilities.

Key Responsibilities

Command Centre Operations

• Monitor enterprise dashboards, IT infrastructure, and operational processes in real time.
• Monitor and respond to system alerts and potential service interruptions.
• Troubleshoot incidents and initiate appropriate recovery procedures.
• Ensure compliance with SLAs, system availability targets, and KPIs.
• Act as a primary escalation point for high-severity incidents.
• Coordinate with specialized technical teams to resolve critical incidents.
• Provide clear and timely incident updates to stakeholders.

Automation & Scripting

• Identify repetitive and manual operational activities suitable for automation.
• Design and implement automated solutions to improve operational efficiency.
• Develop and maintain automation scripts using:
  • Python
  • Java
  • Shell scripting
• Develop and maintain automation test protocols.
• Optimize existing operational processes through automation.

System Integration

• Configure and support information exchange between systems, inputs, controllers, and outputs.
• Troubleshoot system integration and data-flow issues.
• Support integration of automation solutions across enterprise environments.

Quality Assurance & Deployment

• Design and execute simulations and automated tests before deployment.
• Validate functionality, performance, and reliability of automation solutions.
• Identify, document, and track defects.
• Perform root-cause analysis and implement permanent fixes.
• Support deployment and release activities.

Essential Skills

• 8–10 years of relevant IT experience.
• Command Centre / IT Operations experience.
• Real-time infrastructure and system monitoring.
• Incident Management.
• IT Service Management / ITSM.
• SLA and KPI management.
• High-severity incident escalation.
• Automation and scripting.
• Python, Java, or Shell.
• System integration.
• Automated testing.
• Bug tracking and debugging.
• Root-cause analysis.

Desirable Skills

• AI and Automation.
• Enterprise Service Management (ESM).
• IT ESM monitoring tools.
• Enterprise monitoring platforms.
• Automation framework development.
• CI/CD and deployment processes.
• Experience working in large-scale enterprise IT environments.

Key Competencies

• Strong analytical and problem-solving skills.
• Excellent troubleshooting and root-cause analysis abilities.
• Strong incident management and decision-making skills.
• Ability to work effectively under pressure.
• Excellent communication and stakeholder management.
• Proactive approach to automation and process improvement.
• Strong attention to detail.
• Ability to collaborate effectively across technical teams.
• Self-motivated and results-oriented approach.

Contract Details

• Country: Netherlands
• City: Amsterdam
• Start: Immediate
• Contract Duration: 6 Months