Senior Absence & Reintegration Advisor

ICON Clinical Research; Groningen; On-site; EUR 52,000 - 75,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings

Retirement planning offerings

Employee assistance programme (LifeWer

Life assurance

Country-specific benefits

Job summary

ICON Clinical Research is seeking an Absence Case Manager in the Netherlands. You will own a diverse portfolio of absence cases, from short-term to long-term disability, and work with employees, managers, and health professionals to ensure timely, compliant reintegration outcomes.

You will coach managers, guide employees through recovery, monitor deadlines, analyze trends, and contribute to ongoing improvements in absence management practices.

Qualifications

• Bachelor's degree or equivalent level of education and professional experience.
• At least 3 to 5 years of experience in absence management or case management.
• In-depth knowledge of the Dutch Gatekeeper Improvement Act (Wet verbetering poortwachter) and relevant social security legislation.
• Proven experience managing complex absence and return-to-work cases.
• Excellent communication skills in both Dutch and English.
• Strong stakeholder management, influencing, and advisory skills.
• High level of organizational awareness and professional credibility.
• A proactive, independent, and results-driven approach.

Responsibilities

• Manage and coordinate the end-to-end absence management process in line with the Dutch Gatekeeper Improvement Act ( Wet verbetering poortwachter ).
• Advise, coach, and support managers on absence management and return-to-work matters.
• Guide employees throughout their recovery and reintegration journey.
• Identify potential risks, opportunities, and barriers within absence cases and take proactive action.
• Collaborate closely with Occupational Health Physicians, occupational health providers, Labour Experts, and other internal and external stakeholders.
• Monitor legal deadlines, case documentation, and overall process quality.
• Analyze absence trends and provide recommendations for preventive and sustainable employability initiatives.
• Contribute to the continuous improvement of absence management practices, policies, and employee wellbeing programs.

Skills

Absence management experience

Stakeholder management

Dutch & English communication

Education

Bachelor's degree

Job description

ICON Clinical Research is seeking an Absence Case Manager in the Netherlands. You will own a diverse portfolio of absence cases, from short-term to long-term disability, and work with employees, managers, and health professionals to ensure timely, compliant reintegration outcomes.

You will coach managers, guide employees through recovery, monitor deadlines, analyze trends, and contribute to ongoing improvements in absence management practices.