Security Awareness Content Specialist (Position located in Utrecht, Netherlands)

KnowBe4; Utrecht; On-site; EUR 48,000 - 64,000; Full time

Job summary

KnowBe4 in Utrecht, Netherlands, is seeking a Security Awareness Content Specialist to help sales and customer success teams stay informed about KnowBe4's extensive content library and best practices for security awareness programs. The role involves developing documentation, answering questions, and joining customer calls to support requests and drive product usage.

You will review new content monthly for international clients and share top-rated modules and best practices for implementing

Responsibilities

• Performs review of new content each month and updates recommendation training content documentation for international clients
• Reviews and communicates top used and rated modules as well as best practices for implementing large-scale learning plans using KnowBe4's industry-leading security awareness

Job description

Security Awareness Content Specialist (Position located in Utrecht, Netherlands)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

The Security Awareness Content Specialist is a key contributor in helping sales and customer success managers be aware of KnowBe4's vast library content. The ideal candidate is a master of all the content available to our customers and the best practices for implementing security awareness and compliance training programs. This role will develop documentation and assist in answering questions as well as get on calls with customers to assist with questions, facilitate sales, and drive usage.

Responsibilities:

• Performs review of new content each month and updates recommendation training content documentation for international clients
• Reviews and communicates top used and rated modules as well as best practices for implementing large-scale learning plans using KnowBe4's industry-leading security awareness