Sales enablement specialist

TOPdesk; Delft; On-site; EUR 54,000 - 75,000; Full time

Benefits offered by this job

Free lunch and barista at the office

2.5% of time for volunteer work

International, fast-growing company

Job summary

TOPdesk is seeking a sales enablement specialist to empower our sales teams with training, playbooks, and documentation that drive outcomes. You’ll design, plan, and deliver end-to-end enablement programs, assess needs, and close skill gaps to boost performance.

Based in the Netherlands, you’ll join our international Enablement team and collaborate with sales across branches to ensure consistent, scalable growth through effective enablement strategies.

Qualifications

• Experience in sales enablement at multiple companies (min total 3 years).
• Proven track record building enablement programs focused on outcomes (learning goals, behavior change, business impact).
• As a trainer, use a methodology to ensure consistent quality, reinforcement, certification, or continuous improvement of trainings.
• Strong background drafting effective playbooks and translating complex materials into cohesive documentation.
• Confidence to challenge sales managers on beliefs and strategies.
• Proven results in scaling sales efficiency.
• Ability to translate strategy into long-term execution.
• Fluent English; Dutch or German is a plus.

Responsibilities

• Design, plan, and deliver end-to-end enablement programs for TOPdesk representatives.
• Create high-quality documentation to support sales teams and conduct onboarding assessments.
• Collaborate with sales across branches to implement scalable enablement strategies.
• Drive a well-trained, confident, and high-performing sales team.

Skills

Sales enablement

Program design

Documentation

Training methodology

Playbooks

Stakeholder management

English fluency

Dutch/German a plus

Job description

Company Description

Bij TOPdesk helpen we organisaties hun dienstverlening te verbeteren met onze servicemanagementsoftware. Als Customer Success Manager (CSM) zorg jij ervoor dat klanten TOPdesk niet alleen succesvol implementeren, maar er ook aantoonbare waarde uit halen. Zo draag je bij aan klanttevredenheid, klantbehoud en groei.

Job Description

What are you going to do as a sales enablement specialist?

Play a key role in equipping our sales teams with the knowledge and tools they need to succeed! As a sales enablement specialist, you’ll design, plan, and deliver end-to-end enablement programs for TOPdesk representatives. By assessing training needs and analyzing skill gaps, you’ll develop outcome-driven enablement programs that drive measurable business results.

Your expertise will be crucial in creating high-quality documentation to support sales teams. Additionally, you’ll conduct onboarding assessments to ensure new salespeople hit the ground running. In short, you’ll be the driving force behind a well-trained, confident, and high-performing sales team.

Where will you end up?

TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 700 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun. Read more about our TOPdesk software here.

You’ll join our performance enablement team, where we make sure TOPdesk has the right people, skills, and tools to help customers confidently choose our products and services. The Enablement team will consist of five driven and enthousiastic Enablement professionals. In the coming years, the team will have a high focus on implementing technological enablement as well as improving the ways of working. We collaborate with sales teams across all branches, embracing different cultural perspectives to drive success together.

Qualifications

• You have experience in sales enablement at multiple companies, with a minimal total experience of 3 years
• You have a proven track record building enablement programs focused on outcome. You know how to seperate learnings goals, behavioural change and business outcome.
• As a trainer, you work with a methodology to ensure consistent quality, reinforcement, certification, or continuous improvement of trainings.
• You have a strong background drafting effective playbooks and translating complex materials into cohesive documentation.
• You have the confidence to challenge sales managers on their beliefs and strategies.
• You have proven results in scaling sales efficiency.
• You are comfortable with translating strategy into execution and can do so for the long term perspective.
• You are fluent English. Fluency in Dutch or German is a plus.

Additional Information

What we offer

• Working at one of the best employers in the Netherlands
• A role in an international, fast-growing company
• Free lunch and barista at the office
• 2.5% of your time for volunteer work
• A strong focus on diversity, inclusivity, and sustainability
• And plenty of additional perks