Retail Team Leader: Inspire Service, Drive Store Growth

BIRKENSTOCK; Lelystad; On-site; EUR 42,000 - 60,000; Full time

Job summary

BIRKENSTOCK in Lelystad, Netherlands, is seeking a Store Manager to lead a team and uphold our high standards of customer experience. You will champion product knowledge, inspire colleagues, and drive store performance.

You will collaborate with the Store Manager to foster a positive atmosphere, develop staff, and enhance brand presence through hands-on coaching and proactive problem-solving. English language proficiency is essential; Dutch is a plus.

Qualifications

• Several years of professional experience in the retail sector, first experience in store management is an advantage.
• Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others.
• Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media
• Results-oriented approach, understanding of retail-specific KPIs and an eye for detail
• Proficient with MS Office as well as with common cash register systems
• Very good English skills; Dutch is an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

Responsibilities

• The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.
• Together with the Store Manager, you create an appreciative and positive working atmosphere in which big and small successes are celebrated together. You support with administrative tasks, coach and inspire the team and give everyone the chance to continuously improve and develop.
• You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.
• Together with the Store Manager, you will plan how you can continuously develop the store and increase our brand awareness.
• Your colleagues can count on you at any time because you will lend a hand where needed, always have an open ear and find a solution for every challenge.

Skills

Retail experience

Store management

Customer service

Motivating others

Trend awareness

English proficiency

Tools

MS Office

Cash register systems

Job description

BIRKENSTOCK in Lelystad, Netherlands, is seeking a Store Manager to lead a team and uphold our high standards of customer experience. You will champion product knowledge, inspire colleagues, and drive store performance.

You will collaborate with the Store Manager to foster a positive atmosphere, develop staff, and enhance brand presence through hands-on coaching and proactive problem-solving. English language proficiency is essential; Dutch is a plus.