Store Manager Outlet Batavia Stad (M/F/D) | New Opening

BIRKENSTOCK; Lelystad; On-site; EUR 42,000 - 64,000; Full time

Job summary

Birkenstock is seeking a Store Manager to lead a busy retail location with a focus on delivering exceptional customer experiences and achieving sales targets. You will coach a team, balance commercial goals with brand integrity, and collaborate with Area Management, HR, and Retail Operations to grow the store and brand presence.

The role requires proven leadership in store management, a passion for footwear and fashion trends, strong English skills, and a proactive, solution-oriented mindset.

Qualifications

• Several years of professional experience in store management and in a leadership role.
• Passion for sales and customer service with openness towards all people.
• Curiosity and understanding of fashion/footwear trends; affinity for social media.
• Results-oriented approach with an eye for retail KPIs and details.

Responsibilities

• You convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.
• You create a positive working atmosphere, coach and train new colleagues, and help everyone develop.
• You monitor the commercial success of your store, track KPIs and intervene to maintain high performance.
• With Area Management, HR and Retail Operations you plan how your team can develop the store and increase brand awareness.
• You are reliable and find solutions for challenges and support your team when needed.

Skills

Store management

Sales & customer service

Fashion trends

KPI focus

Tools

MS Office

POS systems

Job description

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

YOUR RESPONSIBILITIES

• The customer experience is your top priority: you convey the values and quality of our products, inspire with your open personality and product know-how and motivate your colleagues by acting as a role model.


• You create an appreciative and positive working atmosphere in which big and small successes are celebrated as a team. In addition, you are responsible for selecting and training new colleagues, coaching, and inspiring your team and giving everyone the opportunity to continuously improve and develop.


• You always keep an eye on the commercial success of your store, the set targets and the associated KPIs - and intervene to keep performance at the highest level.


• Together with the Area Management, HR and Retail Operations you plan how your team and you can continuously develop the store and increase our brand awareness.


• Your colleagues can count on you at any time because you help where necessary, always have an open ear, and find a solution for every challenge.

YOUR EXPERIENCE AND COMPETENCIES

• Several years of professional experience in store management and in a leadership role


• Passion for sales and customer service, an uncompromising openness towards all people and the ability to motivate and inspire others


• Curiosity and understanding of (emerging) trends in fashion / footwear as well as an affinity for social media


• Results-oriented approach, understanding of retail-specific KPIs and an eye for detail


• Proficient in MS Office as well as common cash register systems


• Very good English skills; Dutch language skills are an advantage


• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is.