Retail Support & Operations Intern

Ace & Tate; Amsterdam; Hybrid; EUR 5,100 - 6,100; Full time

Benefits offered by this job

Internship stipend

Flexible hybrid work environment

Travel reimbursement

Wellbeing support (ClassPass/OpenUp)

Eyewear/discount platform

Job summary

Ace & Tate in Amsterdam offers a full-time Retail Support & Operations Internship at our HQ for 6 months, available ASAP. You will handle retail support tickets, produce operational reports, coordinate Visual Merchandising asset requests, and manage store supplies.

You are studying or recently graduated in Business, Retail Management or related fields, a team player with strong communication, highly organized, proactive, and eager to learn in a fast-moving retail environment.

Qualifications

• Currently studying or recently graduated in Business, Retail Management or related fields.
• Strong communication skills and teamwork are essential.
• Highly organized, proactive and hands-on with a positive attitude.

Responsibilities

• Handle Retail Support tickets with timely, accurate resolution.
• Produce and maintain operational reports to improve ticket resolution and knowledge-base training.
• Coordinate Visual Merchandising asset requests, distribution and tracking.

Skills

Team player

Communication

Organized

Proactive

Hands-on

Brand awareness

Education

Business

Retail Management

Hotel Management

Job description

Company Description

Hi there, potential colleague! Join us in our mission to become a driver of positive change in the eyewear industry.Get ready to make a real impact in a certified B Corp as our new Retail Support & Operations Intern. This position is full-time and available ASAP at our HQ in Amsterdam for a period of 6 months!

You’ll be…

• Handle Retail Support tickets, ensuring timely and accurate resolution.
• Produce and maintain operational reports, focusing on ticket resolution efficiency and knowledge-base training for store teams.
• Coordinate all Visual Merchandising asset requests, distribution, and tracking.
• Manage store supplies, including oversight of the automation project aimed at streamlining replenishment.
• Optimize Back-of-House layouts across stores, including one on-site store visit per week to assess and improve operational flow.

You...

• Are working in a retail store and interested in experiencing it from a different perspective or studying/ recently graduated from Business, Retail Management, Hotel Management or other related fields
• Are a team player with excellent communication skills
• Are highly organized
• Are resourceful and able to take initiative
• Are positive and have a hands-on mentality
• Have a natural feel for the Ace & Tate brand and target customer

What's In It For You...

• Internship fee €500 per month (based on fulltime)
• Flexible hybrid work environment
• Time off that counts 10 holidays per 6 months
• Travel support reimbursement if living more than 10 km from HQ
• Wellbeing support collaboration with ClassPass and unlimited mental health support via OpenUp
• Optical perks continuously update your eyewear collection
• Benefits at Work access to a discount platform for products and services.
• Healthy lunches & snacks daily nutritious lunch
• A culture to love participation in events planned by our CultureClub