Retail Receiving Lead — Train, Inventory & VIBE

URBN Urban Outfitters, Inc.; Utrecht; Hybrid; EUR 20,000 - 21,000; Full time

Job summary

URBN Urban Outfitters, Inc. in Utrecht is seeking a store leadership-minded team member to support the management team and uphold the VIBE philosophy.

You will help deliver a positive customer experience, oversee receiving, stock and backroom activities, and help ensure loss prevention and safety compliance. The role requires previous retail leadership, ability to work nights and weekends, strong communication, and teamwork.

Qualifications

• Previous leadership experience in a retail environment.
• Ability to maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
• Open availability to work nights and weekends, including opening and closing shifts to meet the needs of the business
• Strong leadership and communication skills.

Responsibilities

• Uphold the Company's mystery shop standards and ensure that customer service takes priority over projects.
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
• Adapt to the store's needs by assisting with customer service, loss prevention, store cleaning tasks and store projects.
• Model the way by inspiring, motivating and encouraging teamwork.
• Assist management by training and coaching on receiving and inventory control measures.
• Effectively communicate and build partnerships with store team, inventory control and the distribution centre.
• Actively participate in daily meetings.
• Set the example by adhering to Company policies and procedures.
• Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures.
• Always adhere to company health & safety regulations.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

URBN Urban Outfitters, Inc. in Utrecht is seeking a store leadership-minded team member to support the management team and uphold the VIBE philosophy.

You will help deliver a positive customer experience, oversee receiving, stock and backroom activities, and help ensure loss prevention and safety compliance. The role requires previous retail leadership, ability to work nights and weekends, strong communication, and teamwork.