Retail Associate — Elevate Customer Experience & VIBE

URBN; Amsterdam; On-site; EUR 12,000 - 21,000; Full time

Job summary

URBN in Amsterdam is seeking a Retail Team Member to support store management and uphold the VIBE philosophy. You will engage customers, maintain merchandising standards, and contribute to a positive, collaborative environment.

The role emphasizes customer service, teamwork, and adherence to health and safety guidelines, with opportunities to develop brand knowledge and participate in training of peers.

Qualifications

• Experience in retail is not required but helpful.
• Strong communication skills and customer focus.
• Familiarity with Urban Outfitters brand is a plus.

Responsibilities

• Deliver a friendly customer experience through conversation and service.
• Support store management to maintain the VIBE culture and standards.
• Assist in merchandising, stock, and loss prevention practices.
• Participate in team meetings and training of peers.

Skills

Customer service

Communication skills

Job description

URBN in Amsterdam is seeking a Retail Team Member to support store management and uphold the VIBE philosophy. You will engage customers, maintain merchandising standards, and contribute to a positive, collaborative environment.

The role emphasizes customer service, teamwork, and adherence to health and safety guidelines, with opportunities to develop brand knowledge and participate in training of peers.