THE DUCHESS - Restaurant Supervisor

THE ENTOURAGE GROUP; Amsterdam; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Annual in-house experience within other Sircle Collection Hotels

35% employee discount

25% discount for family and friends

25% staff discount at all restaurants

Job summary

THE ENTOURAGE GROUP is seeking a Restaurant Supervisor for THE DUCHESS in Amsterdam, who can lead a team to provide an exceptional dining experience. The position requires strong leadership and effective communication skills, with a preference for candidates with fine dining experience.

The ideal candidate should have a passion for hospitality and thrive in a dynamic environment. Benefits include discounted dining rates and an annual in-house experience at Sircle Collection Hotels.

Qualifications

• Fluent in speaking and writing English.
• Experience in fine dining is preferred.
• Ability to perform well in a fast-paced environment.

Responsibilities

• Lead the team and ensure high-quality guest service.
• Coordinate communication between the floor and kitchen.
• Prepare tables and present menu information.

Skills

Strong team player

Organizational skills

Effective communication

Attention to detail

Multitasking

Leadership

Job description

The Venue

The Duchess Amsterdam is a stylish and sophisticated restaurant located in the heart of the city. THE DUCHESS opened in June 2015 in Amsterdam’s historical KAS Bank building and was awarded a Michelin star in 2018. We depend on the enthusiasm, drive, and dedication of our employees to succeed. Join us in setting new standards for modern hospitality.

The Job

For THE DUCHESS in Amsterdam, we are looking for a Restaurant Supervisor, who is people skilled and motivated to give our guests an unforgettable dining experience. We are looking for someone with good leadership skills, and lots of hospitality and management experience.

As a Restaurant Supervisor, you are responsible for the efficient and friendly manner of serving our guests and ensuring that our guests are experiencing an incredible time. THE DUCHESS Supervisor will lead the team and make sure that each request is handled promptly and effectively. You oversee all the sections in the restaurant and are able to make sure all our guests are being served with high quality. The ideal candidate for this role has excellent communication skills, leadership skills, management skills, and a passion for hospitality and thrives in a team-based environment.

Responsibilities

• Reporting to the Assistant General Manager
• Greeting guests
• Coordinate the table settings and prepare tables when needed
• Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)
• Offer menu recommendations upon request
• Coordinate the communication between the floor and the kitchen team
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation
• Deliver checks and collect bill payments
• Positive attitude and aim to provide great communication skills

Requirements

• Strong team player
• Open to learn and gain experience
• Attentiveness and patience for guests
• Aim to deliver excellent presentation skills
• Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Fluent speaking and writing in English
• Previous experience working in a large city is an advantage
• Fine dining experience is preferred
• You live in Amsterdam (or nearby)

Benefits

• Annual in-house experience within the Sircle Collection Hotels (The Netherlands, Spain, Germany and Austria)
• Discount: Employee rate (35%) and Family & Friends rate (25%)
• 25% staff discount throughout THE ENTOURAGE GROUP restaurants
• Sale moments at XBANK (10%)

Fun (for free)

• Bootcamp every Monday @ Sir Adam – Sircle Collection
• Birthday & Christmas Gifts
• Paid Moving Day
• Paid Birthday off