Restaurant Manager Taiko

Hotelprofessionals; Amsterdam; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Salary scale VIII under Dutch HorecaCA

Housing in Amsterdam

Discounted stays at group properties

Staff meals supplement

Pension plan contribution

Travel allowance (€0,21/km) for 5km+

Job summary

Mandarin Oriental Conservatorium is seeking a Restaurant Manager to lead Taiko, overseeing daily operations, staff performance and financial results in Amsterdam. You will drive guest satisfaction through exceptional service and operational excellence, while partnering with the culinary team on menu quality and presentation.

The role requires a proven track record in luxury hospitality, strong leadership and fluency in English and Dutch.

Qualifications

• Minimum 2-5 years in a management role within a luxury hotel or fine dining restaurant.
• Proven track record of successful restaurant operations including P&L management.
• Excellent leadership, communication and interpersonal skills.
• Fluent in English and Dutch; HACCP knowledge.
• Eligibility to work in the Netherlands and housing in Amsterdam prior to applying.

Responsibilities

• Oversee daily Taiko operations, staffing, service delivery, guest satisfaction and financial performance.
• Develop and implement procedures to ensure quality and efficiency.
• Train, mentor and evaluate a diverse service team.
• Monitor inventory, ordering and cost controls for food, beverages and supplies.
• Collaborate with culinary team to ensure menu quality and guest satisfaction.
• Handle guest feedback and complaints professionally and efficiently.
• Ensure compliance with health, safety and HACCP regulations.
• Prepare and analyze financial reports, including P&L statements, to meet revenue targets.
• Keep abreast of industry trends and guest preferences.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Problem-solving

English language

Dutch language

P&L management

Education

Bachelor's degree in hospitality management

Job description

Mandarin Oriental Conservatorium is looking for a Restaurant Manager to join our Taiko Team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About The Job

Based at the Mandarin Oriental Conservatorium, within the F&B division, the dynamic and experienced Restaurant Manager is responsible to oversee the daily operations of Taiko. This role requires a leader with a passion of exceptional guest service, operational excellence, and a proven ability to manage and motivate a high-performing team.

About Taiko

Under the leadership of Chef de Cuisine Lars Drost, Taiko’s culinary direction is centred around Japanese technique, product and presentation, complemented by refined influences from other Asian cuisines. With a strong focus on craftsmanship, seasonality and precision, Taiko offers both layered omakase experiences and an à la carte menu. Open from Tuesday to Saturday, offering an exclusive dinner service.

As a Restaurant Manager

You will be responsible for the following duties:

• Manage all aspects of daily restaurant operations for Taiko, including staffing, service delivery, guest satisfaction, and financial performance;
• Develop and implement operational procedures and standards to ensure consistent quality and efficiency;
• Train, mentor, and evaluate a diverse team of service professionals, fostering a positive and productive work environment;
• Monitor and manage inventory, ordering, and cost control for food, beverages, and supplies;
• Collaborate with the culinary team to ensure menu quality, presentation, and guest satisfaction;
• Handle guest feedback and complaints professionally and efficiently, ensuring timely resolution and guest recovery;
• Ensure compliance with all health, safety, and hygiene regulations;
• Prepare and analyse financial reports, including P&L statements, and implement strategies to achieve revenue and profit targets;
• Maintain a strong understanding of industry trends, competitor activities, and guest preferences.

As Restaurant Manager, We Expect From You

• Minimum of 2-5 years of experience in a management role within a luxury hotel or fine dining restaurant environment;
• Proven track record of successful restaurant operations, including P&L management, staff development, and guest satisfaction;
• Excellent leadership, communication, and interpersonal skills;
• Strong organizational and problem-solving abilities;
• Good knowledge of English and Dutch language (written and spoken);
• Familiar with hygiene code and HACCP regulations;
• Ability to work evenings and weekend shifts.
• Bachelor’s degree in hospitality management or a related field preferred;
• Eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying.

Our Commitment To You

• A salary in scale VIII of the Dutch Horeca CAO;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
• Discounted stays at our beautiful properties across the Group;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers;

Discover Your Role Within Our Luxury Hotel

Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

We’re Fans. Are you?

Our hiring team looks forward to reviewing your application. For any questions, reach out to us via [phone].