Renewals Architect (Remote) — Build the Renewal Engine

Oneleet; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

PTO 20 days + 8 floating holidays

Remote work culture

Team off-sites in Amsterdam/Italy etc.

Equity and competitive compensation

Job summary

Oneleet is seeking a Renewals/Account Manager to own the post-sale revenue motion and build renewals processes from scratch in a remote-first, globally distributed team.

You will retain and renew our existing customer base while shaping the renewal function, collaborating with CS and Finance to set retention targets and forecast revenue. Amsterdam team off-sites and competitive equity are part of the package.

Qualifications

• 3+ years in renewals, account management, or related post-sale revenue role in B2B SaaS.
• Experience building reporting and forecasting from ground up; designed metrics and cadence.
• Strong with spreadsheets and CRM tooling; able to turn messy data into reliable reporting.
• Proven track record of hitting retention/renewal targets.
• Comfortable with ambiguity and autonomy; able to create structure where none exists.
• Strong negotiation and commercial instincts; able to balance value with customer relations.
• Clear communicator; can present renewal forecasts and risks to leadership.

Responsibilities

• Own the full renewals cycle: track upcoming renewals, lead renewal conversations, negotiate terms, and close on time.
• Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and renewal engagement cadence.
• Design and maintain renewal reporting and forecasting dashboards: renewal rates, at-risk revenue, retention metrics, forecast accuracy.
• Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn.
• Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy.
• Surface trends from renewal outcomes to inform pricing, packaging, and product decisions.
• Partner cross-functionally with CS and Finance to align on retention targets and process.

Skills

Negotiation

Analytical thinking

Customer-centric

Clear communicator

Tools

HubSpot

Pylon

Excel

Job description

Oneleet is seeking a Renewals/Account Manager to own the post-sale revenue motion and build renewals processes from scratch in a remote-first, globally distributed team.

You will retain and renew our existing customer base while shaping the renewal function, collaborating with CS and Finance to set retention targets and forecast revenue. Amsterdam team off-sites and competitive equity are part of the package.