Renewal Account Manager

Palo Alto Networks, Inc.; Amsterdam; On-site; EUR 50,000 - 70,000; Full time

Job summary

Palo Alto Networks, Inc. is looking for a seasoned Sales Specialist based in Amsterdam. The role focuses on managing renewal contracts in the UK and EMEA markets. Responsibilities include driving customer retention, building relationships, and utilizing Salesforce for accurate forecasting. Candidates should have over 3 years of sales experience, strong analytical skills, and a track record of exceeding sales targets. The company provides a diverse work environment and does not sponsor work visas.

Qualifications

• 3+ years of success in Sales, Subscription Renewals, Customer Success, and/or Support Contract Management.
• Demonstrated ability to quickly learn new technologies and adapt to evolving business needs.
• Passionate about sales with a proven track record of meeting and exceeding targets.

Responsibilities

• Manage an assigned territory focusing on renewal contracts.
• Drive reduction in customer churn and improve on-time renewal rates.
• Identify upsell opportunities and assess customer accounts.

Skills

Sales expertise

Customer relationship management

Analytical thinking

Time management

Organizational skills

Interpersonal communication

Salesforce proficiency

Tools

Salesforce

CPQ tools

Job description

Job Summary

Our Career We are continuing to experience massive growth in our customer base and are now in a position to bring in a seasoned Sales specialist. If you have the necessary skills and are ready to truly strive for excellence among the best of the best, we would like to hear from you. The position is based in our office in Amsterdam and reports to the Manager, EMEA Renewals. The primary focus will be on the UK based accounts with possibility to cover EMEA wide customer base.

Responsibilities

Your Impact

• Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.
• Drive reduction in customer churn.
• Improve on-time renewal rates.
• Identify upsell, consolidation, and term extension opportunities.
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross‑platform solutions.
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add‑on business.
• Build and maintain strong, productive relationships in a fast‑paced, performance‑driven environment.
• Own the full Renewal sales cycle – from quote generation and stakeholder collaboration to opportunity closure.
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development.

Qualifications

• Experience managing a customer base in the EMEA; track record with UK and I based clients is strongly preferred (3+ years of success in Sales, Subscription Renewals, Customer Success and/or Support Contract Management).
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems.
• Passionate about sales with a consistent history of meeting and exceeding targets.
• Excellent time management, organization, and interpersonal communication skills.
• Skilled in building complex quotes involving non‑standard product configurations.
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes.
• A proven track record of strong sales performance and accurate forecasting.
• In-depth product knowledge across relevant offerings.
• Exceptional communication and presentation skills.
• Advanced proficiency in sales systems, forecasting tools, and quoting processes.

Accommodations

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Equal Opportunity

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Immigration Sponsorship

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.