Remote Travel Support Specialist

Elevationtravelpartners; 's-Hertogenbosch; Remote; EUR 28,000 - 40,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A travel service company is hiring a Virtual Travel Customer Service professional to provide support to clients with trip preparations. This role involves managing inquiries through email, chat, and phone, assisting with itinerary changes, and following up with travelers. The ideal candidate should have customer support experience, be organized, and have a passion for travel. Remote work flexibility and professional development opportunities are offered.

Qualifications

• Experience in customer support preferred.
• Ability to manage multiple requests via email, chat, and phone.
• Motivated to assist travelers with their journey.

Responsibilities

• Assist clients with trip preparation and support.
• Manage itinerary changes and general travel inquiries.
• Provide destination and travel guideline information.
• Follow up with travelers prior to departure.
• Resolve customer concerns while maintaining positivity.

Skills

Friendly and professional communication style

Customer support experience

Reliable and organized

Comfortable using online tools

Interest in travel and client satisfaction

Job description

A travel service company is hiring a Virtual Travel Customer Service professional to provide support to clients with trip preparations. This role involves managing inquiries through email, chat, and phone, assisting with itinerary changes, and following up with travelers. The ideal candidate should have customer support experience, be organized, and have a passion for travel. Remote work flexibility and professional development opportunities are offered.