Remote Travel Specialist: Craft Seamless Journeys

Hjbtravels; Rotterdam; Remote; EUR 25,000 - 39,000; Full time

Benefits offered by this job

Remote flexibility – work from anywhere

Exclusive travel perks

Ongoing training and support

Job summary

A leading travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. This role involves responding to client inquiries, assisting with booking changes, and ensuring client satisfaction. The ideal candidate will possess excellent communication skills, a background in customer service, and a passion for travel. Enjoy remote flexibility, exclusive travel perks, and professional growth opportunities as part of a supportive team.

Qualifications

• Proven communication skills in both written and verbal forms.
• Experience in customer service, especially in travel or hospitality.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Assist clients with booking modifications and cancellations.
• Provide up-to-date travel information and documentation guidance.
• Follow up with clients to confirm plans and gather feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A leading travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. This role involves responding to client inquiries, assisting with booking changes, and ensuring client satisfaction. The ideal candidate will possess excellent communication skills, a background in customer service, and a passion for travel. Enjoy remote flexibility, exclusive travel perks, and professional growth opportunities as part of a supportive team.