Remote Travel Support Specialist — Booking & Concierge

Effortless travel solutions ETS; Den Haag; Remote; EUR 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training and support

Zusammenfassung

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to join their remote team. In this role, you will support clients throughout their travel journey, resolving inquiries and ensuring exceptional service.

The ideal candidate will possess excellent communication skills and strong experience in customer service. They will be proactive, organized, and passionate about travel. Flexible scheduling and travel perks are offered.

Qualifikationen

• Experience in a customer service role, preferably in travel or hospitality.
• High attention to detail and proactive work style.
• Ability to handle client inquiries with empathy.

Aufgaben

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Conduct follow-ups with clients to confirm trip details.

Kenntnisse

Excellent verbal and written communication skills

Strong customer service experience (preferably in travel or hospitality)

Organized and dependable

Comfortable with technology

Jobbeschreibung

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to join their remote team. In this role, you will support clients throughout their travel journey, resolving inquiries and ensuring exceptional service.

The ideal candidate will possess excellent communication skills and strong experience in customer service. They will be proactive, organized, and passionate about travel. Flexible scheduling and travel perks are offered.