Remote Travel Concierge: Plan, Book & Delight Guests

Getaway Travel Agency; Netherlands; A distancia; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Travel perks and discounts

Professional growth

Community of travel lovers

Descripción de la vacante

Getaway Travel Agency is seeking a Remote Travel Specialist to guide clients from trip planning to safe returns, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based remotely, you will respond across channels, support bookings, provide up-to-date destination information, and gather feedback to improve service.

Formación

• Excellent communication skills—written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsabilidades

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documents, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Conocimientos

Excellent communication

Travel customer service

Tech-savvy

Attention to detail

Proactive mindset

Descripción del empleo

Getaway Travel Agency is seeking a Remote Travel Specialist to guide clients from trip planning to safe returns, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based remotely, you will respond across channels, support bookings, provide up-to-date destination information, and gather feedback to improve service.