Remote Site Management Associate – Clinical Operations

Psi CRO; Amsterdam; Remote; EUR 32,000 - 42,000; Full time

Job summary

Psi CRO is seeking a Clinical Operations Support professional to work remotely across the Netherlands. The role involves serving as a primary liaison with investigative sites on ongoing clinical studies and facilitating day-to-day delivery, timelines, and study documentation.

You will coordinate site queries, support project trainings, and help ensure timely communication between sites, project teams, and external partners while maintaining up-to-date study information in key systems.

Qualifications

• At least 6 months of experience within clinical research.
• Life Sciences degree.
• Full professional working proficiency in Dutch and English.
• Good organizational and planning skills.
• Detail-oriented, able to multi-task and work effectively in a fast-paced environment.
• Good problem-solving abilities, flexibility.
• Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects.
• Proficiency in standard MS Office applications (Word, Excel and PowerPoint).

Responsibilities

• Serve as a key point of contact for investigative sites throughout clinical research projects.
• Support sites in the effective day-to-day delivery of clinical studies, ensuring timely communication and follow-up.
• Coordinate resolution of site-specific questions and facilitate collaboration between sites, project teams and other stakeholders.
• Support site teams with project training and access to study-related and vendor systems.
• Track study and site activities, follow up on outstanding actions and help keep projects on schedule.
• Maintain accurate study information in relevant systems and ensure essential documentation is complete and up to date.
• Coordinate information and communication across internal teams and external partners.
• Support project meetings by drafting agendas, taking minutes, following up on agreed actions.

Skills

Organizational skills

Planning

Detail-oriented

Multitasking

Problem-solving

Flexibility

Teamwork

Customer service

Interpersonal skills

MS Office

Education

Life Sciences degree

Tools

MS Office Suite

Job description

Psi CRO is seeking a Clinical Operations Support professional to work remotely across the Netherlands. The role involves serving as a primary liaison with investigative sites on ongoing clinical studies and facilitating day-to-day delivery, timelines, and study documentation.

You will coordinate site queries, support project trainings, and help ensure timely communication between sites, project teams, and external partners while maintaining up-to-date study information in key systems.