Site Management Associate (Clinical Trials)

Psi CRO; Amsterdam; Remote; EUR 32,000 - 42,000; Full time

Job summary

Psi CRO is seeking a Clinical Operations Support professional to work remotely across the Netherlands. The role involves serving as a primary liaison with investigative sites on ongoing clinical studies and facilitating day-to-day delivery, timelines, and study documentation.

You will coordinate site queries, support project trainings, and help ensure timely communication between sites, project teams, and external partners while maintaining up-to-date study information in key systems.

Qualifications

• At least 6 months of experience within clinical research.
• Life Sciences degree.
• Full professional working proficiency in Dutch and English.
• Good organizational and planning skills.
• Detail-oriented, able to multi-task and work effectively in a fast-paced environment.
• Good problem-solving abilities, flexibility.
• Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects.
• Proficiency in standard MS Office applications (Word, Excel and PowerPoint).

Responsibilities

• Serve as a key point of contact for investigative sites throughout clinical research projects.
• Support sites in the effective day-to-day delivery of clinical studies, ensuring timely communication and follow-up.
• Coordinate resolution of site-specific questions and facilitate collaboration between sites, project teams and other stakeholders.
• Support site teams with project training and access to study-related and vendor systems.
• Track study and site activities, follow up on outstanding actions and help keep projects on schedule.
• Maintain accurate study information in relevant systems and ensure essential documentation is complete and up to date.
• Coordinate information and communication across internal teams and external partners.
• Support project meetings by drafting agendas, taking minutes, following up on agreed actions.

Skills

Organizational skills

Planning

Detail-oriented

Multitasking

Problem-solving

Flexibility

Teamwork

Customer service

Interpersonal skills

MS Office

Education

Life Sciences degree

Tools

MS Office Suite

Job description

We are the company that cares; for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more 3,000 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

This remote position is open to candidates based anywhere in the Netherlands.

Job Description

This is an excellent opportunity to build broad clinical operations experience, working directly with investigative sites and international project teams, with opportunities to develop further within clinical research.

The scope of responsibilities will include:

• Serve as a key point of contact for investigative sites throughout clinical research projects.
• Support sites in the effective day-to-day delivery of clinical studies, ensuring timely communication and follow-up.
• Coordinate resolution of site-specific questions and facilitate collaboration between sites, project teams and other stakeholders.
• Support site teams with project training and access to study-related and vendor systems.
• Track study and site activities, follow up on outstanding actions and help keep projects on schedule.
• Maintain accurate study information in relevant systems and ensure essential documentation is complete and up to date.
• Coordinate information and communication across internal teams and external partners.
• Support project meetings by drafting agendas, taking minutes, following up on agreed actions.

Qualifications

• At least 6 months of experience within clinical research
• Life Sciences degree
• Full professional working proficiency in Dutch and English
• Good organizational and planning skills
• Detail-oriented, able to multi-task and work effectively in a fast-paced environment
• Good problem-solving abilities, flexibility
• Team-oriented with excellent customer service and interpersonal skills, including a positive attitude to tasks and projects
• Proficiency in standard MS Office applications (Word, Excel and PowerPoint)

Additional Information

Make the right call and take your career to a whole new level. Join the company that focuses on its people and invests in their professional development and success.