Remote Luxury Travel Experience Specialist

manatal-264; Utrecht; Remote; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Career development

Industry travel discounts

Training provided

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional journeys for discerning clients. This fully remote role emphasizes personalized service, meticulous coordination, and seamless communication before, during, and after trips from home.

You will tailor itineraries, handle luxury reservations, confirm details, and ensure every booking reflects our commitment to excellence with attentive client care.

Qualifications

• Strong communication and interpersonal abilities.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools and booking platforms.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication skills

Customer service

Remote work

Attention to detail

Digital tools familiarity

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional journeys for discerning clients. This fully remote role emphasizes personalized service, meticulous coordination, and seamless communication before, during, and after trips from home.

You will tailor itineraries, handle luxury reservations, confirm details, and ensure every booking reflects our commitment to excellence with attentive client care.