Remote Luxury Travel Experience Specialist

manatal-264; Rotterdam; Remote; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Travel discounts

Fully remote

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients design and manage exceptional travel experiences from a fully remote setup. The role focuses on high‑quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to meet travel needs with professionalism and attention to detail, while working remotely.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Customer service

Communication

Remote work ability

Attention to detail

Organization

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to help clients design and manage exceptional travel experiences from a fully remote setup. The role focuses on high‑quality service, personalized support, and seamless coordination before, during, and after trips.

You will collaborate with clients to meet travel needs with professionalism and attention to detail, while working remotely.