Remote iGaming Operations Manager (Netherlands)

Jobgether; Netherlands; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote

Health insurance

Mental health support

Learning budget

English lessons

Mentoring and career growth

Team events

Job summary

Jobgether is representing a partner company seeking a Game Operations Manager based in the Netherlands to oversee game content management, monitor platform performance, and coordinate cross-functional teams in a fully remote setup.

You will analyze operational data, manage support tickets, and drive continuous improvements while collaborating with product, marketing, and technical teams to deliver a reliable gaming experience for end users.

Qualifications

• Experience in iGaming with operations and platform environments.
• Experience with Excel and CRM systems for data analysis.
• Strong analytical skills to interpret metrics.
• Understanding of SLA, SLO, and KPI metrics.
• Ability to translate data into actionable recommendations.
• Strong organizational and multitasking skills.
• Attention to detail and accountability.
• Excellent communication and cross-functional collaboration.
• Curiosity and willingness to learn new tools.
• Adaptability to changing priorities.
• Continuous improvement mindset.

Responsibilities

• Manage and process technical support tickets.
• Coordinate communication between internal teams to ensure timely follow-up.
• Configure and integrate new game providers and games into the platform.
• Organize, categorize, maintain, and optimize the gaming content library.
• Monitor loading speeds, sessions, and platform stability.
• Identify bugs and coordinate resolutions with tech teams.
• Analyze operational metrics and propose improvements.
• Collaborate with Marketing on promotions and initiatives.

Skills

Analytical thinking

Communication skills

Collaboration

Organizational multitasking

Proactive mindset

Adaptability

Excel

CRM systems

Tools

Excel

Job description

Jobgether is representing a partner company seeking a Game Operations Manager based in the Netherlands to oversee game content management, monitor platform performance, and coordinate cross-functional teams in a fully remote setup.

You will analyze operational data, manage support tickets, and drive continuous improvements while collaborating with product, marketing, and technical teams to deliver a reliable gaming experience for end users.