Remote Managed Services Lead - Player Ops & Community

Jobgether; Nederland; Remote; EUR 34,000 - 55,000; Part time

Benefits offered by this job

Competitive hourly contract rate

Part-time up to 20 hours/week

Fully remote (Europe/NA)

Job summary

Jobgether is seeking a Managed Services Lead for Community & Player Operations, based in the Netherlands. You will lead and scale a new managed services offering, coordinating playtests, Discord communities, moderation, and creator programs across multiple studios.

You’ll partner with sales, CS, and product to shape service packages, pricing, and delivery while managing studios of varying sizes. A remote-first team supports North America, Europe, and APAC overlaps.

Qualifications

• 4+ years in community management, player operations, or live operations within a game studio or publisher.
• Hands-on experience managing playtests or beta programs, including recruitment and post-test analysis.
• Experience building, managing, and moderating large Discord communities and training moderation teams.
• Strong analytical skills with funnel metrics, conversion rates, and engagement indicators.

Responsibilities

• Lead end-to-end player operations for multiple game studios, including playtests, NDAs, invites, and post-test follow-ups.
• Develop and schedule player communications, monitor engagement, and optimize campaigns.
• Coordinate player recruitment initiatives with internal teams and creator programs.
• Build and scale the managed services offering with service packages and playbooks.

Skills

Community management

Live operations

Data analysis

Stakeholder management

Project management

Communication

Tools

Discord

Job description

Jobgether is seeking a Managed Services Lead for Community & Player Operations, based in the Netherlands. You will lead and scale a new managed services offering, coordinating playtests, Discord communities, moderation, and creator programs across multiple studios.

You’ll partner with sales, CS, and product to shape service packages, pricing, and delivery while managing studios of varying sizes. A remote-first team supports North America, Europe, and APAC overlaps.