Remote Enterprise Account Manager - Player Engagement

Keywords Intl1; Netherlands; Remote; EUR 90,000 - 150,000; Full time

Job summary

Keywords Studios is seeking an Account Manager to join the Player Engagement Sales & Business Development team, managing relationships with enterprise game companies. You will develop and execute enterprise account plans, expand product adoption, and uncover whitespace opportunities within existing accounts.

You’ll collaborate cross-functionally with product, customer success, legal and billing to protect revenues and drive measurable outcomes, leveraging data and industry networks to create new

Qualifications

• 3+ years of Account Management experience in game industry.
• Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Proven experience managing and growing a book of business in excess of $20M+ ACV.
• Experience selling to or working within the Player Engagement ecosystem.

Responsibilities

• Build and execute enterprise account plans to expand share of wallet within existing customers by addressing whitespace opportunities.
• Work closely with product and customer success teams to expand adoption of Player Engagement services.
• Act as the single point of contact for customer health, including overall account strategy, legal and billing discussions, and increasing overall customer usage of Helpshift platform and services.
• Work with the production team to protect revenues.
• Receive & respond to customer RFIs/RFPs.
• Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on introducing Player Engagement Services.

Skills

Account management

Sales

Data analysis

Stakeholder management

Communication

Remote work

Travel readiness

Job description

Keywords Studios is seeking an Account Manager to join the Player Engagement Sales & Business Development team, managing relationships with enterprise game companies. You will develop and execute enterprise account plans, expand product adoption, and uncover whitespace opportunities within existing accounts.

You’ll collaborate cross-functionally with product, customer success, legal and billing to protect revenues and drive measurable outcomes, leveraging data and industry networks to create new