Remote E-Commerce Fulfillment Coordinator: Impact & Growth

KARL LAGERFELD; Amsterdam; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Learning and development courses

Remote working arrangements

Relocation allowance

Bonus holidays

Working in the heart of Amsterdam

Brand discounts

Exclusive sample sales

Job summary

KARL LAGERFELD is seeking an E‑Commerce Fulfillment Coordinator in Amsterdam to deliver exceptional logistics services and help improve the conversion rate. You will link internal and external teams to ensure smooth order processing and daily operations across the order life cycle.

The role requires 1–2 years in eCommerce/logistics, strong Excel skills, Shopify and M3 ERP experience, and fluent English. Hybrid work arrangements in a dynamic, inclusive team are offered.

Qualifications

• Bachelor's degree in supply chain, business administration or equivalent.
• 1-2 years of relevant experience in eCommerce, logistics or related areas.
• Experience coordinating internal and external service providers.
• Excellent organizational and planning skills.
• Process-oriented, proactive attitude, able to work independently.
• Strong written and spoken English.

Responsibilities

• Daily contact with external warehouse to ensure timely order processing.
• Collaborate with Digital, Finance, IT and CS teams on e‑commerce orders.
• Monitor order flow lifecycle and identify issues in order cycle.
• Monitor and process returns and refunds daily.
• Create and run reports to identify service improvements and drive productivity.

Skills

E-commerce logistics

Communication skills

Organizational skills

ERP systems (M3)

Shopify

Excel (pivot, VLOOKUP)

Reporting tools

Problem solving

Fluent in English

Education

Bachelor's degree in Supply Chain or Business Administration

Tools

Shopify

M3 ERP

Reporting tools

Job description

KARL LAGERFELD is seeking an E‑Commerce Fulfillment Coordinator in Amsterdam to deliver exceptional logistics services and help improve the conversion rate. You will link internal and external teams to ensure smooth order processing and daily operations across the order life cycle.

The role requires 1–2 years in eCommerce/logistics, strong Excel skills, Shopify and M3 ERP experience, and fluent English. Hybrid work arrangements in a dynamic, inclusive team are offered.