Remote Marketplace & Wholesale Operations Lead

Karl Lagerfeld; Noord-Holland; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Remote working arrangements

Relocation allowance

Bonus holidays

Brand discounts

Sample sales access

Job summary

Karl Lagerfeld is seeking a Wholesale Operations Specialist to join our Amsterdam-based team. You will oversee end-to-end outbound operations, coordinate inventory, pricing, and seasonal order books, and act as the main liaison between sales and other departments to ensure timely, accurate deliveries.

The role requires a Bachelor’s degree in a related field, 5+ years in customer service or sales account management, fluent English, strong Excel skills, and familiarity with ERP systems.

Qualifications

• Bachelor’s degree in Business Administration/Management or related field.
• 5+ years of customer service experience and/or sales account management in a related industry.
• Fluent in written and spoken English; other European language is a plus.
• Strong problem solving and analytical skills with attention to detail.

Responsibilities

• Manage end-to-end outbound operations including inventory management and seasonal order book management.
• Support the sales team and act as primary contact for customers on seasonal products and pricing.
• Own outbound flow of goods during shipping season; ensure timely, accurate deliveries.
• Maintain oversight of cross-functional information flow between production, sales, merchandising, and logistics.
• Identify opportunities for process improvement and implement changes to optimize operations and customer service.
• Provide management with shipping and sales reports and data-driven insights.

Skills

English

Customer service

Excel

Analytical skills

Problem solving

Education

Bachelor’s degree in Business Administration/Management

Bachelor’s degree in Supply Chain Management

Tools

ERP systems

Job description

Karl Lagerfeld is seeking a Wholesale Operations Specialist to join our Amsterdam-based team. You will oversee end-to-end outbound operations, coordinate inventory, pricing, and seasonal order books, and act as the main liaison between sales and other departments to ensure timely, accurate deliveries.

The role requires a Bachelor’s degree in a related field, 5+ years in customer service or sales account management, fluent English, strong Excel skills, and familiarity with ERP systems.