Remote CRM & Revenue Systems Administrator (SaaS)

YO AI Labs

Amsterdam

Remote

EUR 60,000 - 90,000

Part time

6 days ago

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Benefits offered by this job

Remote work

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support a SaaS revenue systems project. You will audit CRM and related platforms, resolve data inconsistencies, and establish governance for systems across billing, CPQ, and ticketing.

Strong CRM leadership and SaaS experience are required. The role emphasizes process improvement, data reconciliation, and clear documentation of complex workflows, with a remote work setup and English communication proficiency as essential

Qualifications

4–6 years hands-on CRM experience.
Experience leading CRM implementations, migrations, consolidations, or rollouts.
Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
Experience with two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
Experience working in SaaS environments.
Excellent written and verbal English communication skills.

Responsibilities

Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
Analyze policy conflicts and determine appropriate business rules.
Review and reconcile data across CRM and connected platforms.
Create clear operational prompts and documentation for complex SaaS scenarios.
Document recommended system changes and operational decisions.
Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
Provide insights on CRM optimization, system design, and sustainable governance.